- Report: #1060844
Report - Rebuttal - Arbitrate
Complaint Review: Redfield Group Security
Redfield Group Security100 Consilium Dr Scarborough, Ontario Canada
Redfield Group Security Redfield Group Security...NOTHING SECURE ABOUT THEM! Scarborough Ontario
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I registered online with Redfield in order to complete the academic requirements prior to applying for a Private Investigators license. The cost of the online course was $229 + applicable taxes. The course is 50 hours in duration. Once I completed the 50 hours they were to contact me, providing me with a completion number from the Ministry in order to allow me to write my exam. I had to call them EVERYDAY for over a week to get them to even acknowledge that I was, in fact, a student of theirs and one that had completed the necessary hours.
They said there was a "glitch" in their system and it showed that I had only completed 46/50 hours. Frustrated, I logged on again for another 4 hours. I called them again..and again..and again. They said that their system still showed I had only done 48 hours but "they would push my application through anyways".
I had contacted them on several occasions via phone and email and I've been getting the run around. Still no completion number and still no way for me to write my exam without it. Speaking with "Andrew" if that is even his name..has become TEDIOUS. He gives me an answer to silence me for the day..just to go off and do the exact opposite of what he said he would do. For instance, yesterday he emailed me saying that "the Ministry assured me I will get the numbers tomorrow". Did I get a phone call or an email today with my completion number? OF COURSE NOT.
Whether this is a SCAM or just plain unprofessionalism on their part - there is NOTHING secure about Redfield Security. They will not give me a refund for my $229 (plus taxes) and they have not issued a completion number. I HAVE BEEN WAITING ALMOST 3 WEEKS NOW.
NOTE: Their office is a shared virtual office - INTELLIGENT OFFICE - who is, sadly, known for housing scam and unethical companies like these (I used to work for Intelligent Office so I know). I had attempted to meet with them face to face and they were "always busy" but "not to worry, everything is in the works". I had looked Redfield up on this site (RIPOFFREPORT) and didn't find anything on them so I thought it was legitamate. WELL, there you have it...MY rip off report!
This report was posted on Ripoff Report on 06/20/2013 05:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Redfield-Group-Security/Scarborough-Ontario/Redfield-Group-Security-Redfield-Group-SecurityNOTHING-SECURE-ABOUT-THEM-Scarborough-1060844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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