• Report: #1106366

Complaint Review: Redstone Law Group

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  • Submitted: Thu, December 12, 2013
  • Updated: Thu, December 12, 2013

  • Reported By: scammed — ponte vedra beach Florida
Redstone Law Group
6821 Southpoint Dr. N. Jacksonville, Florida USA

Redstone Law Group scam. ripoff. lies. thieves. mortgages. Jacksonville Florida

*REBUTTAL Owner of company: Former Employee

*UPDATE Employee: RedStone Response

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This company is a complete scam. They promise everything and deliver nothing. They lie from the point they get your money. Every-time you talk to a different individual, you get a different story. Way worse than used car salesmen. A bunch of greasey haired punks run the place. Typical. Once you pull their cover, no phone calls are returned and they become rude. They painted me into a corner, regarding my foreclosure. Now, my sole resolution us to file bankruptcy.


This report was posted on Ripoff Report on 12/12/2013 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Redstone-Law-Group/Jacksonville-Florida-32216/Redstone-Law-Group-scam-ripoff-lies-thieves-mortgages-Jacksonville-Florida-1106366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Former Employee

AUTHOR: FormerEmployee - ()

 Dear Homeowner, you are totally right in everything that you said about this company, which is why they continue to change their name. I worked at this company and know everything that goes on and it sickens me that they scam so many people out of their money because the person is terrified of losing his or her home. We were told to say whatever was needed in order to bring money in. And the money went right up the owners nose. This place has gone from Pennacle Legal Services, to Family Financial Group, Vanguard, Surety Law Group, Redstone Law Group, and god knows how many others. I am really sorry you are one of the many people scaled by these a**holes.

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#2 UPDATE Employee

RedStone Response

AUTHOR: Redstone Law - ()

We are troubled to hear that you had a bad experience with our firm. We are unable to determine which case you refer to, but oftentimes a homeowner comes to us just a few days prior to their sale date, which limits our options. Your report mentions that your home is in Florida, hence, the foreclosure was judicial. There is no way, short of timely bankruptcy filing, to stop a scheduled sale 100% of the time. A lot of it depends upon how much time we had to work for you before your sale date. We know that any foreclosure situation is extremely stressful on the homeowners and so we go the extra mile to provide excellent customer service, which is reflected in the satisfaction enjoyed by the vast majority of our clients. Our foreclosure defense contract provides for a refund in the event that we are unsuccessful in stopping the first foreclosure sale after a homeowner retains us. Please feel welcome to contact us in order to receive that refund. Notwithstanding your report of lack of communication, it is unusual indeed to hear that any client of ours had any difficulty in contacting the case manager assigned to his/her particular case. We answer our phones from 9 a.m. until 9 p.m. every work day, for the very purpose of being available to our clients. We are gratified that you were able to file bankruptcy in order to at least buy enough time to explore your foreclosure options in the Duval Circuit Court.

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