- Report: #1035313
Report - Rebuttal - Arbitrate
Complaint Review: Reed Construction Data
Reed Construction Data30 Technology Parkway Norcross, Georgia United States of America
Reed Construction Data RS Means Deceitful sales, false advertisement, No contract and yet a 1,802.60 bill! Norcross, Georgia
*Author of original report: Where did my company sign, when did we agree to any contract? WE DIDNT! Extortion. Customer Service Lies.
*UPDATE Employee: Reed Construction Data - Customer Relations
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Now comes to the "No Contract." After looking at the service the first time we were rediculously infuriated about the service and we tried to cancel. Every time I call I get sent around and around and was hung up on many times from their customer service. I called RS Means and told me they didnt know what Reed Constructions Data customer service phone numbers was. We sent multiple emails to the few customer service agents we could even find telling them to not charge my card. They continued to charge my card after we told them not to. I then started a dispute with my bank and won. It was hard considering all the time on the phone with the bank trying to prove that Reed Construction is 100% false advertisement with 0 customer service that knows anything. Reed sent me a letter saying "Why did you start a dispute? blah blah." They started sending out collection letters after we made a great effort to cancel the month to month and refund as we were dissatisfied. After several months of these scammers I just received a collection letter in the amount of $1,802.60 Letter RCD10316. It sais they have no other option but to take me into collections for the full amount. FULL AMOUNT OF WHAT? I DID NOT SIGN OR AGREE TO ANY CONTRACT WHAT SO EVER! They are demanding this within 10 days and threaten me with legal action. You can shove your final demand notice up your a*s Reed Construction Data. I am going to start a campaign against them and lawsuit if they forward me to a collection agency. Tell me Reed, where the hell is the contract? I called a couple days ago to talk to Carole Hogue the collection spewcialist and of course was not there, go figure. The lady said ohh yuor welcome to leave a message. Like I didnt see that coming. I am going to go down there and b***h slam their sales reps and collection specialists!! If you want a B.S service and spend countless hours disputing it with your bank, by all means call up the B.S artists at Reed Construction!!
This report was posted on Ripoff Report on 03/16/2013 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reed-Construction-Data/Norcross-Georgia-30092/Reed-Construction-Data-RS-Means-Deceitful-sales-false-advertisement-No-contract-and-yet-1035313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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