• Report: #519127

Complaint Review: Reeds Jewelers

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  • Submitted: Tue, November 03, 2009
  • Updated: Mon, March 29, 2010

  • Reported By:Richmond VA Virginia U.S.A.
Reeds Jewelers
11500 Midlothian Turnpike Richmond, Virginia United States of America

Reeds Jewelers World Financial Network National Bank Allowed ex-wife to re-open a closed joint account...now coming after me for payment. Richmond, Virginia

*Consumer Comment: Any news?

*Author of original report: Dec 12 - Update

*Author of original report: Dec 4 - Update

*Author of original report: Dec 1 - Update

*Author of original report: Nov 20 Update

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Several years ago my wife and I opened a Joint Credit Account with Reeds Jewelers - she was listed as the primary account holder, I was listed as a co-signer. The Reeds card was issued by World Financial Network National Bank and had a credit limit of $2,000.


On May 4 2009 my wife walked out, and I filed for divorce on May 7 2009. At this same time, I also called Reeds and asked them to close this joint account - which they did and sent me a letter confirming the account had been closed.


In late August 2009 I began to receive phone calls from World Financial Network Bank (WFNNB) looking for my wife. They would not tell me the reason for the phone call, but I figured it wasn't good news. About this same time I received a Reeds bill in the mail (addressed to my wife). Worried that the account had been re-opened, I took the bill to my local Reeds store. The store manager opened the bill and informed me that in early July several charges were made on the account - in the amount of about $2,000 and that the account was 2 weeks past due. I asked if my name was on the account, which they confirmed that it was as a co-signer. I later confirmed this by obtaining a copy of my credit report - and sure enough, the $2,000 charge is listed and I am listed as a responsible party.


I called WFNNB customer service while standing in the Reeds store. They told me that since I was not the primary account holder, they could not discuss anything with me - although they would allow me to make a payment over the phone. I tried explaining the situation to them, but again they said they could not discuss anything with me.


I contacted my divorce lawyer and asked that she send a letter to both Reeds and WFNNB explaining the situation to them in writting. After several weeks, a letter was sent (addressed to my wife) that said they have reviewed the situation and will not remove my name from the account.


My divorce lawyer suggested that I make payments to keep the account current so that I would not be reported "late" to the credit reporting companies and risk my good credit rating. I have brought the account current, and am currently making the minimum payments.


In early October I hired a lawyer who specializes in consumer law. He had made several phone calls and sent a letter - Reeds and WFNNB are still refusing to remove my name from the account.


This is a no-win situation for me. If I fail to make the payments, my credit will be destroyed and a judgement will be issued. If I pay the account off and close it again, there is nothing to stop Reeds / WFNNB from re-opening the account and allowing my ex-wife to rack up charges.


The issue is that Reeds / WFNNB re-opened a closed joiint-account without my knowledge or permission and allowed a $2,000 charge to be placed on the account. To date (November 3) Reeds and WFNNB are still resfusing to remove my name from this account. I find it troubling that Reeds / WFNNB have refused to even discuss this matter with me, or how they can hold me libale for the charges when they re-opened the account without my knowledge or permission.


I have no idea how this will be resovled. Reeds / WFNNB need to step up, admit their error, remove my name from the account, and reimburse me for $700 in legal expenses that I have had to pay in an attempt to resolve this situation.


As of November 3 my attorney and I are still working to resolve things, but I will post updates as things progress.  


This report was posted on Ripoff Report on 11/03/2009 04:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reeds-Jewelers/Richmond-Virginia-23235/Reeds-Jewelers-World-Financial-Network-National-Bank-Allowed-ex-wife-to-re-open-a-closed-j-519127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Any news?

AUTHOR: Jeremy - (U.S.A.)

The last update you posted was over 3 months ago, I just wondered if anything new had happened. This is a pretty frightening prospect for anyone who has co-signed with a spouse on an account like this.

Is it possible to file suit against your ex-wife as well? She obviously opened this account without your knowledge and with no intent whatsoever to pay the charges she incurred. This seems like an intentional attempt to damage your credit (with blatant disregard for her own, which I suspect may not have been stellar to begin with as she needed you to co-sign).

I hope, perhaps, that this might have helped your case in the divorce proceedings, assuming they've already been completed.

Good luck, and let us know how it goes.
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#2 Author of original report

Dec 12 - Update

AUTHOR: Cody - (USA)

My attorney has drafted a lawsuit against both Reeds and World Financial Network National Bank (WFNNB). The suit will be submitted to the United States District Court in the coming week.


Reeds and WFNNB are still refusing to remove my name from this account that was re-opened without my knowledge or consent.


I have tried in good faith to have this issue resolved since August 2009. Despite multiple letters, emails, and phone calls from both myself and my attorneys, Reeds and WFNNB have failed to respond.


After dragging on for more than 3 months, we see no other option but to petition the courts for relief in this matter.


I will post another update as things progress...

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#3 Author of original report

Dec 4 - Update

AUTHOR: Cody - (USA)

The December 4 deadline has come and gone. Reeds/WFNNB have not responded to our demand on December 1 to remove my name from the account and compensate me for attorney fees. I will update you once the lawsuit has been offically filed...

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#4 Author of original report

Dec 1 - Update

AUTHOR: Cody - (USA)

As of December 1 2009, Reeds/WFNNB are still refusing to remove my name from this account that was re-opened without my knowledge or permission. My attorney has set a deadline of December 4 2009 (which has been communicated to Reeds/WFNNB) for them to resolve this situation or else they will face a lawsuit.

I cannot believe this has gone on for more than 90-days. I have a letter stating the account was closed in May 2009, Reeds/WFNNB do not have a leg to stand on and there is no way they can defend their actions in court.

I will post another update once the December 4 deadline arrives.

 

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#5 Author of original report

Nov 20 Update

AUTHOR: Cody - (USA)

As of November 20 2009, my lawyer has still be unable to get Reed's to agree to have my name removed from the account. I continue to make the minimum payments on the account in order to protect my credit rating.

This has been going on for nearly 3 months and it is getting old. I continue to rack up legal fees while Reed's is content to sit on their hands.

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