- Report: #1034977
Report - Rebuttal - Arbitrate
Complaint Review: Regions Bank
Regions BankGermantown Road Cordova, Tennessee United States of America
Regions Bank Return Check charges Cordova, Tennessee
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There were two payments that did not make it through. Kohls $25.00 return check fee and Memphis Light Gas and Water $40.00 return check fee. Once again I visited the bank and asked for a refund because this was not MY error. I was given the standard letter and told to fact to the 2 companies and it would be honored. Of course it wasn't honored.
Upon my 5th visit to this bank the customer service rep called the 2 locations and Kohl's graciously refunded my fee. The MLGW account was never refunded and I ended up paying the $40.00 return check fee and the bank refused to reimburse me. Of course I am of no importance to them! I am very Angry that I am out of pocket for this money and they accept no responsiblity for their mistake.
This report was posted on Ripoff Report on 03/15/2013 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Regions-Bank/Cordova-Tennessee-38018/Regions-Bank-Return-Check-charges-Cordova-Tennessee-1034977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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