• Report: #445712

Complaint Review: Regions Bank

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  • Submitted: Wed, April 22, 2009
  • Updated: Wed, April 22, 2009

  • Reported By:dickson Tennessee
Regions Bank
www.regions.com Dickson, Tennessee U.S.A.

Regions Bank Took the food right off of my kids plates Dickson Tennessee

*Consumer Comment: Maybe you Need a Refresher Course in How to Balance A Check Book?

*Consumer Comment: You spent money you didn't have

*Consumer Suggestion: Rip off?

*Consumer Suggestion: Rip off?

*Consumer Suggestion: Rip off?

*Consumer Suggestion: Rip off?

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This bank is ridiculous, I don't recommend them to anybody, for any reason. My Mother,my sister, and I all have accounts at this bank, and are all closing them right away. My account went into the negative, I deposited the money needed quickly to avoid overdraft fees. Instead of taking the credit before the debit, they did it the other way around. Then charged me $175 worth of overdraft fees for 5 items all under $10. I deposited another $340 this morning thinking they would have taken the credit before the debit, so now I have lost that money as well. This is all the money I have left to last me from my paycheck, I haven't even got to buy groceries or gas yet. So now what do I do? Let my kids starve?

Two weeks ago, I called because a company took an unauthorized payment from my account, they told me it would be 7-10 business days for them to review it, and suggested I call the company. I did so, the next day regions refunded $130 into my account, the day after that so did the company. I didn't realize it at first, until the money was gone (bad on my part), but I called to be sure they could wait to take it back in 2 days when I got my paycheck, (stupid on my part) sorry ma'am we have to take it back right now, I didn't have the money in the account for them to take it back, so I got charged overdraft fees for them taking it back, and for everything else that hadn't posted yet. Seriously how long would it have taken them to realize and research it? Probably another 2 days, thats what I get for trying to be an honest customer.

My mom has a checking and savings account with them, she had went negative in her checking account, but thanks to online banking she was able to move money from her savings to her checking to avoid overdraft fees, right? WRONG, they still took the Debit before the credit, and charged her over $1000 in overdraft fees.

In these hard times we need all the help we can get, and I am sure you do to, so don't go to regions. The obvioulsy are not out to help anyone but themselves. Isn't it bad enough that our tax money goes to all these banks to bail them out, yet they rob us of our living money as well???

Stephanie
dickson, Tennessee
U.S.A.

This report was posted on Ripoff Report on 04/22/2009 05:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Regions-Bank/Dickson-Tennessee-37055/Regions-Bank-Took-the-food-right-off-of-my-kids-plates-Dickson-Tennessee-445712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Maybe you Need a Refresher Course in How to Balance A Check Book?

AUTHOR: Joe - (U.S.A.)

Good financial management, disclipine not to spend money you don't have and knowing how to qualify for social services programs for your kids will put and keep food on the table for them.

With kids comes a LOT of responsibility --and I didn't hear any mention of a husband. HE needs to be contributing to the support of the kids.

Mamma didn't make them kids alone!

This bank works like ALL banks work.

Someone needs to explain to you how banks work.

I don't know why anyone would even want a bank account anyway!

My grandparents told me about what banks did during the 1930s Depression and this would be the LAST place I would want to put my money.

You shouldn't be writing checks for items under $10 because of the fees associated with this! That is fiscal IRRESPONSIBILITY! YOU SHOULD ALWAYS PAY CASH!

This is all explained in the literature they give you when you open your bank account.

BANKS ARE IN BUSINESS TO MAKE MONEY. THEY DON'T GIVE A DAMN ABOUT YOU AND IF YOU DON'T REALLY PAY ATTENTION AND UNDERSTAND HOW THEY WORK, THEY WILL TAKE ADVANTAGE OF YOU.

YOU MESSED UP.

YOU NEED MORE EDUCATION IN FINANCIAL MATTERS FOR SURE.
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#2 Consumer Comment

You spent money you didn't have

AUTHOR: John - (U.S.A.)

You admit it yourself. The fees are justified.
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#3 Consumer Suggestion

Rip off?

AUTHOR: Ashley - (U.S.A.)

Where did the bank rip you off?

"My account went into the negative, I deposited the money needed quickly to avoid overdraft fees. Instead of taking the credit before the debit, they did it the other way around. Then charged me $175 worth of overdraft fees for 5 items all under $10. I deposited another $340 this morning thinking they would have taken the credit before the debit, so now I have lost that money as well."

That's how it works. You can't kite items these days anymore. If you spend money from your checking account, then it is gone. You cannot beat the money to the bank. I would recommend getting a check register and tracking your purchases or you will have this same problem at whatever bank you go to. Banks ALWAYS post debits before credits. That's how the system works. Never spend money until the bank has credited your account or you will rack up fees.

"Two weeks ago, I called because a company took an unauthorized payment from my account, they told me it would be 7-10 business days for them to review it, and suggested I call the company. I did so, the next day regions refunded $130 into my account, the day after that so did the company. I didn't realize it at first, until the money was gone (bad on my part), but I called to be sure they could wait to take it back in 2 days when I got my paycheck, (stupid on my part) sorry ma'am we have to take it back right now, I didn't have the money in the account for them to take it back, so I got charged overdraft fees for them taking it back, and for everything else that hadn't posted yet. Seriously how long would it have taken them to realize and research it? Probably another 2 days, thats what I get for trying to be an honest customer."

So, you got a double credit to your account and then spent money that was not yours. You expect the bank to go ahead and let you keep their money until you can get paid to cover spending money that was not yours. Why would the bank do this? The unauthorized payment was not their fault, the double credit was not their fault, you spending money you shouldn't have spent was not their fault, and you want to place all the blame on the bank?

I agree that these overdraft fees are insane. They are way too expensive. I had it happen to me once and I keep track of my purchases now so it will never happen again.
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#4 Consumer Suggestion

Rip off?

AUTHOR: Ashley - (U.S.A.)

Where did the bank rip you off?

"My account went into the negative, I deposited the money needed quickly to avoid overdraft fees. Instead of taking the credit before the debit, they did it the other way around. Then charged me $175 worth of overdraft fees for 5 items all under $10. I deposited another $340 this morning thinking they would have taken the credit before the debit, so now I have lost that money as well."

That's how it works. You can't kite items these days anymore. If you spend money from your checking account, then it is gone. You cannot beat the money to the bank. I would recommend getting a check register and tracking your purchases or you will have this same problem at whatever bank you go to. Banks ALWAYS post debits before credits. That's how the system works. Never spend money until the bank has credited your account or you will rack up fees.

"Two weeks ago, I called because a company took an unauthorized payment from my account, they told me it would be 7-10 business days for them to review it, and suggested I call the company. I did so, the next day regions refunded $130 into my account, the day after that so did the company. I didn't realize it at first, until the money was gone (bad on my part), but I called to be sure they could wait to take it back in 2 days when I got my paycheck, (stupid on my part) sorry ma'am we have to take it back right now, I didn't have the money in the account for them to take it back, so I got charged overdraft fees for them taking it back, and for everything else that hadn't posted yet. Seriously how long would it have taken them to realize and research it? Probably another 2 days, thats what I get for trying to be an honest customer."

So, you got a double credit to your account and then spent money that was not yours. You expect the bank to go ahead and let you keep their money until you can get paid to cover spending money that was not yours. Why would the bank do this? The unauthorized payment was not their fault, the double credit was not their fault, you spending money you shouldn't have spent was not their fault, and you want to place all the blame on the bank?

I agree that these overdraft fees are insane. They are way too expensive. I had it happen to me once and I keep track of my purchases now so it will never happen again.
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#5 Consumer Suggestion

Rip off?

AUTHOR: Ashley - (U.S.A.)

Where did the bank rip you off?

"My account went into the negative, I deposited the money needed quickly to avoid overdraft fees. Instead of taking the credit before the debit, they did it the other way around. Then charged me $175 worth of overdraft fees for 5 items all under $10. I deposited another $340 this morning thinking they would have taken the credit before the debit, so now I have lost that money as well."

That's how it works. You can't kite items these days anymore. If you spend money from your checking account, then it is gone. You cannot beat the money to the bank. I would recommend getting a check register and tracking your purchases or you will have this same problem at whatever bank you go to. Banks ALWAYS post debits before credits. That's how the system works. Never spend money until the bank has credited your account or you will rack up fees.

"Two weeks ago, I called because a company took an unauthorized payment from my account, they told me it would be 7-10 business days for them to review it, and suggested I call the company. I did so, the next day regions refunded $130 into my account, the day after that so did the company. I didn't realize it at first, until the money was gone (bad on my part), but I called to be sure they could wait to take it back in 2 days when I got my paycheck, (stupid on my part) sorry ma'am we have to take it back right now, I didn't have the money in the account for them to take it back, so I got charged overdraft fees for them taking it back, and for everything else that hadn't posted yet. Seriously how long would it have taken them to realize and research it? Probably another 2 days, thats what I get for trying to be an honest customer."

So, you got a double credit to your account and then spent money that was not yours. You expect the bank to go ahead and let you keep their money until you can get paid to cover spending money that was not yours. Why would the bank do this? The unauthorized payment was not their fault, the double credit was not their fault, you spending money you shouldn't have spent was not their fault, and you want to place all the blame on the bank?

I agree that these overdraft fees are insane. They are way too expensive. I had it happen to me once and I keep track of my purchases now so it will never happen again.
Respond to this report!
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#6 Consumer Suggestion

Rip off?

AUTHOR: Ashley - (U.S.A.)

Where did the bank rip you off?

"My account went into the negative, I deposited the money needed quickly to avoid overdraft fees. Instead of taking the credit before the debit, they did it the other way around. Then charged me $175 worth of overdraft fees for 5 items all under $10. I deposited another $340 this morning thinking they would have taken the credit before the debit, so now I have lost that money as well."

That's how it works. You can't kite items these days anymore. If you spend money from your checking account, then it is gone. You cannot beat the money to the bank. I would recommend getting a check register and tracking your purchases or you will have this same problem at whatever bank you go to. Banks ALWAYS post debits before credits. That's how the system works. Never spend money until the bank has credited your account or you will rack up fees.

"Two weeks ago, I called because a company took an unauthorized payment from my account, they told me it would be 7-10 business days for them to review it, and suggested I call the company. I did so, the next day regions refunded $130 into my account, the day after that so did the company. I didn't realize it at first, until the money was gone (bad on my part), but I called to be sure they could wait to take it back in 2 days when I got my paycheck, (stupid on my part) sorry ma'am we have to take it back right now, I didn't have the money in the account for them to take it back, so I got charged overdraft fees for them taking it back, and for everything else that hadn't posted yet. Seriously how long would it have taken them to realize and research it? Probably another 2 days, thats what I get for trying to be an honest customer."

So, you got a double credit to your account and then spent money that was not yours. You expect the bank to go ahead and let you keep their money until you can get paid to cover spending money that was not yours. Why would the bank do this? The unauthorized payment was not their fault, the double credit was not their fault, you spending money you shouldn't have spent was not their fault, and you want to place all the blame on the bank?

I agree that these overdraft fees are insane. They are way too expensive. I had it happen to me once and I keep track of my purchases now so it will never happen again.
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