- Report: #107218
Report - Rebuttal - Arbitrate
Complaint Review: Regis Salon - Santa Rosa Mall
Regis Salon - Santa Rosa Mall300 Mary Esther Boulevard, Mary Esther, FL 32569 Mary Esther, Florida U.S.A.
Regis Salon - Santa Rosa Mall Permanent/Haircut Disaster - $74.00 rip-off Mary Esther Florida
I fought with it for two days, but the hair looked gapped and uneven, even with a perm. Finally, on Sunday, my hair was straightened--the perm taken out, and my hair is ruined. She cut an inch or two off my hair and literally gapped it in places. She charged me $74 for this hatchet job. When I called Regis around 9:00 a.m. on Monday morning--the next time they were open, and asked for the manager, she told me that the person who did it was probably Joanne, but "she usually does such a good job". She then told me she wished I had let her see my hair before it was straightened. I told her it was very obviously gapped right now, but, of course, she didn't ask me to come down now to let her see it. The only recourse she gave me was to call the national office, wasting more of my money, and leave my name on an answering machine to lodge a complaint.
Regis is a rip-off!! I will never use them again.
This report was posted on Ripoff Report on 09/07/2004 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Regis-Salon-Santa-Rosa-Mall/Mary-Esther-Florida-32569/Regis-Salon-Santa-Rosa-Mall-PermanentHaircut-Disaster-7400-rip-off-Mary-Esther-Flor-107218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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