- Report: #153160
Report - Rebuttal - Arbitrate
Complaint Review: Regis Salon
Regis Salon2100 SWS YOUNG DR STE 1396 Killeen, Texas U.S.A.
Regis Salon Charged WAY to much to cut my hair. Killeen Texas
*UPDATE Employee: Regis Employees
*Consumer Comment: @ robert
*Consumer Suggestion: Hair Service Customers
*Consumer Comment: grow up
*UPDATE EX-employee responds: You Need To Learn To Read the Fine Print
*Consumer Comment: What are we coming to?
*Consumer Comment: REGIS HAIR SALONS ARE TERRIBLE
*Consumer Comment: Some people and yalls nerve!
*Consumer Comment: give megan a break
*Consumer Suggestion: I was a stylist at Regis, I am sorry about your experience
*Consumer Comment: MEGAN, NOT TO BE RUDE....
*Consumer Comment: There is no rip off here!
*Consumer Comment: My wife doesn't use discount haircutters
*Consumer Comment: Agreed - Rip-off
*Consumer Comment: I Wish
*Consumer Suggestion: Do you have any idea what you're in for?
*Consumer Comment: You can't be serious !!??!
*Consumer Comment: Welcome to Earth
I went to Regis Salon and it was just then 5:30pm. ( They closed at 6pm) I asked if they were still taking people. The lady at the front asked a few girls, and after the 1st two wouldn't help me, the 3rd one finally did.
There sign is advertised $21 for a wash and cut. No extra charges or special charges were advertised. Victoria was the lady that cut my hair. She sprayed my hair with a water bottle and then cut my hair. I didn't mind, cause I needed it done bad, so I was going to pay extra to get a better service. (So I thought)
After she was done cutting my hair she rang me up. By this point she knew that my stomach was killing me and I didn't feel well at all. (Alls I wanted to do was get my hair cut and then go home and go to bed.)
The total came to $31+ tax! My eyes widend and it took a second to register the price. I looked at the sign and looked at her. She said that since it was a "Special" cut there was an extra $10 fee. She said since I had long hair, it was "Special." My hair isn't that long. It comes a little past my shoulders and she never told me. I was so annoyed by this point that I paid it and left. I just went home and cried. I also lost sleep over it because I was so annoyed and I didn't feel well enough to argue.
First off, she never gave me what I was paying for or what she was charging me for. She never washed my hair. Then she has the nerve to charge me $10 more because it's a "Special" cut. She should have just forgot about the $10 extra (even though she never told me)and I would have paid the $21. I was so relieved to get my hair cut. But at the same time, being pregnant, not working and living on an E-2 salary. We don't have the money to pay $31 for a hair cut. Thats the reason I wait so long to get a hair cut.
To all future customers, make sure to ask the prices, because there are hidden cost and they'll take you for a ride if your pregnant.
This report was posted on Ripoff Report on 08/10/2005 12:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Regis-Salon/Killeen-Texas-76543/Regis-Salon-Charged-WAY-to-much-to-cut-my-hair-Killeen-Texas-153160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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