- Report: #1005907
Report - Rebuttal - Arbitrate
Complaint Review: Register Tapes Unlimited, RTUI | Ripoff Report Verified Safe
Register Tapes Unlimited, RTUI | Ripoff Report Verified Safe1445 Langham Creek Drive Houston, Texas United States of America
Register Tapes Unlimited/ RTUI REVIEW: Commitment to Customer Satisfaction. RTUI takes your blank register tape and turns it into a paper billboard; a small, professionally created advertising product by which thousands of people can see, repeatedly, on a daily basis. Over 23 years growing, relied upon by thousands of customers across the country, the most influential grocery stores in the United States & Canada. Customers receive highest level of delivery on contracts while always representing them well and helping them to achieve the high return on investment Register Tape Advertising provides the opportunity to "piggy-back" on the intensive advertising of your neighborhood grocery. Ripoff Report Verified as a safe business service.
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
ALL BUSINESSES GET COMPLAINTS, BUT HOW THE BUSINESS HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST. By Ripoff Report RTUI / Register Tapes Unlimited / CartVertising approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Register Tapes Unlimited / CartVertising did just that. Register Tapes Unlimited/Cartvertising has gone through great lengths to make sure they try and resolve any and all customer issues. Register Tapes Unlimited/Cartvertising has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Register Tapes Unlimited / CartVertising stated on the first visit our customers are treated as royalty, and after that they are treated as family. As service professionals, we treat our guests and employees with respect and dignity. Register Tapes Unlimited / CartVertising CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS Register Tapes Unlimited / CartVertising has been in business since 1989, we provide full-service advertising at the grocery stores in your neighborhood. Grocery stores spend millions of dollars on television, newspaper, radio, direct mail, etc. to draw customers into their stores and up to 85% of their customers are your customers. We can place your advertisements directly into the hands of the coupon users. WHY Register Tapes Unlimited / CartVertising is better than their competitors They tell Ripoff Report ..We sell our program based on time instead of exposure, which in turn means that we run an nearly uninterrupted supply of register tape which equates to a higher return on investment and a higher rate of renewals. As far as our Cartvertising program goes, we have the contracts with the most prestigious grocery store chains in the United States and Canada, because of our relationships we have been able to negotiate the best placement on the carts with the most visibility as well as a larger display area. Combined with the fact that we have thicker laminate than our competitors which equates to the less loss of advertisements as well as holding up to the weather elements better, ultimately we give more for what we charge than our competitors. Register Tapes Unlimited/CartVertising / Statements from the owner. My name is Edward Endsley, I am the owner of Register Tapes Unlimited/Cartvertising and I would like to thank you for taking the time to review Register Tapes Unlimited/Cartvertising. I am excited about our future and hope you chose to be a part of it with your attractive ads that will be presented to thousands of your potential customers that will see your personalized message designed to meet your marketing needs. Give us a call today to see how we can help you the way we have helped thousands of others businesses. Please feel free to check out our website at www.rtui.com to see thousands of testimonials from businesses just like yours that have seen proven, measurable results! HIGHEST QUALITY PRINTING PRESSES At Register Tapes Unlimited/Cartvertising we pride ourselves in using the highest quality printing presses. Register Tapes Unlimited/Cartvertising has been instrumental in leading the industry into the 21st century with todays technology and sophistication. All of our customers from doctors to lawyers to realtors to automobile dealers, have witnessed how we have undergone a true renaissance and these industries, having recognized the immense return on their investments from this inexpensive medium, have made register receipt advertising a hallmark of their advertising budget and strategies. ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH . As stated above, Register Tapes Unlimited / CartVertising is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at Register Tapes Unlimited/Cartvertising and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Register Tapes Unlimited/Cartvertising a positive Rating. Register Tapes Unlimited / CartVertising made efforts to ensure that all customers were satisfied and Edward Endsley assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Edward Endsley, the owner of Register Tapes Unlimited / CartVertising, stated Our current customers are more important than our potential future customers. We set high expectations for ourselves and then work to exceed them. We are results driven and are always striving to improve them. We are team oriented, client focused with clear accountability. Our customers expect us to execute the terms of the contract while operating transparently with honor and integrity while helping them to achieve their goals of higher returns on investment from results driven advertising. STATED IMPROVEMENTS FROM Register Tapes Unlimited/CartVertising. CartVertising has moved up our internal deadlines to ensure on-time deliveries. We have implemented a verification process of all contracts where each customer is contacted and the terms of the contract are explained and there is no confusion or misunderstandings. We have recovered from our growth from 500 grocery stores to 5000 overnight and although we didnt handle our growing pains as gracefully as we would have liked, we have learned some valuable lessons that will deliver the best customer service possible from this point forward. WHAT TO LOOK OUT FOR IN THIS INDUSTRY ..Our advertising runs 363 days a year whereas our competitors work only a fraction of that time. Our customers should always beware of competitors that promise impressions instead of time, if exposure is promised it is likely that the advertisements wont run continuously and that is detrimental to your register tape advertising success. Some companies contracts dont ensure or offer guarantees to protect consumers from sporadic advertising *Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that Register Tapes Unlimited/Cartvertising will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Register Tapes Unlimited/Cartvertising, you are invited to contact them directly via email: CustomerService@rtui.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Register Tapes Unlimited/Cartvertising directly at 281-206-2500, and ask for Ashley Mate, VP & COO. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Register Tapes Unlimited/Cartvertising or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com ..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Register Tapes Unlimited/Cartvertising. Here's why. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Register Tapes Unlimited / CartVertising S Commitment to Excellence and Consumer Satisfaction.. Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
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This report was posted on Ripoff Report on 01/30/2013 02:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Register-Tapes-Unlimited-RTUI-Ripoff-Report-Verified-Safe/Houston-Texas-77084/Register-Tapes-Unlimited-RTUI-REVIEW-Commitment-to-Customer-Satisfaction-RTUI-takes-you-1005907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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