Regus attempted to auto-renew our lease from 1200 monthly to 1752 monthly. Lauren Konish then offered to lower the rate to 1344. Any rate increase was not acceptable so I declined to renew. At which point lauren stated below. How can an organization auto-renew a client at an increased rate? This is a dishonorable business practice and I wish to dissociate from Regus. Requiring 3 months notice on a 6 month lease is excessive and not reasonable. Burying the language for the auto-renewal on the back of lease agreement in tiny print is deceptive.
I understand if you were taken aback by the original rate. The renewal rates are automatically generated in our system taking into account a few factors, such as the occupancy of the center, the type of office you have, and the original discount that your office was sold at. Then they are populated and a notice is sent out.
I still have the ability to work with you until the 15th to come to an agreement on a rate that is good for both of us. However, I need you to understand that your office has already renewed for another term, as we require 90 days notice to be given for any termination. The date that you would have had to give notice to prevent an automatic renewal was February 28th. I want to make sure that you understand that although I can still work with you on the monthly rate, the deadline for you to simply terminate is past. If we can't come to an agreement by the 15th the original pricing will stand, and I will no longer be able to override it.
I can't keep your rate flat, but if you can give me an increase that you would be comfortable with, I will try to match it. If there is a time we could talk this through on the phone or in person, then I would be happy to do that as well.