- Report: #984921
Report - Rebuttal - Arbitrate
Complaint Review: Rejuve MedSpa- Plano
Rejuve MedSpa- Plano18220 Preston Road Dallas, TX ? Plano, Texas United States of America
Rejuve MedSpa- Plano Untrained and Unqualified Plano, Texas
*REBUTTAL Owner of company: Rebuttal to Ms. Neerali Mehta
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On December 7, 2012 I went in for my pre-op blood work etc. and met with Summer Reed who is Medical Assistant & Certified Laser Tech according to their website. She took my blood work and explained to me what would happen on the day of the procedure. A prescription was called in for me for antibiotics, which I was to start the day before, a valium to take before the procedure, and hydrocondine for the pain after. Which I picked up from walgreens and began taking as directed --Please note through all of this I have still not met with a doctor, nor was I told that Karen was not medically trained. Turns out she is "started as a receptionist and quickly learned about the services offered at Rejuve." that is from the website as well.
On December 13, 2012 I went into the office for my procedure, pictures were taken, I was taken into the room for the procedure, told to take the valium, and then told the doctor was running late. NOTE AT THIS POINT THE DOCTOR HAS STILL NOT SEEN ME. After about thirty minutes of being sedated under valium Dr. Clay Alexander comes in. He begins asking me questions about being sexually active, and unprotected sex. He doesn't let me get a word in and says "So your at a childbearing age having unprotected sex."-- well I am married, and those questions should have been asked at my consult, not while I am sedated about to have a procedure done. He then tells me to remove my robe so that he could look at my arms....he should have done the consult. He then says he cannot perform the procedure because there would be too much skin left over I was aware of this....I was told it would be okay in my consult, because I am young, and have healty skin so it will go back with time as long as I wear my garment. Dr. Alexander was rude, and had a very bad bed side manner. He stormed out of the room and I was left there to be consoled by Karen and Raj Tanna, who is the manager there. All of this should have been handled on Day 1 when I came in for my appointment. I shouldn't have had been asked to pre-op done before a doctor saw me. I shouldn't have been told to take Valium without the doctor seeing me. I shouldnt have been seen my doctor period. I missed two days of work, and was told to take a drug which I did not need. I also wasted $ on the prescriptions and etc. I do not recommend going to this med spa, I recommend you go directly to the doctors office.
This report was posted on Ripoff Report on 12/20/2012 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rejuve-MedSpa-Plano/Plano-Texas-75252/Rejuve-MedSpa-Plano-Untrained-and-Unqualified-Plano-Texas-984921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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