• Report: #769540

Complaint Review: Relaxation Spas Inc

  • Submitted: Fri, August 26, 2011
  • Updated: Sun, February 03, 2013

  • Reported By: Greg — Fresno California United States of America
Relaxation Spas Inc
2440 Willow Rd Arroyo Grande, California United States of America

Relaxation Spas Inc Relaxation Spas Scam Scammers Buyer Beware Thiefs Liars Con Artists Arroyo Grande, California

*UPDATE Employee: Obnoxious customer

*UPDATE Employee: salesmans lies

*UPDATE Employee: Fact less report

*Consumer Suggestion: Track them down

*Author of original report: Relaxation Spas Inc Arroyo Grande Ca

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These people hide under different corporations and WILL STEAL YOUR MONEY. They change names and close legal entity's when the heats gets to high. Relaxation Spas, Sensation Spas are the same scammers.

You Will receive an either used or poorly built spa if you receive anything at all. Check with the local ADMQ agency and fire department, they DO NOT HAVE PERMITS to operate and routinely work in the middle of the night to avoid detection. Don't take my word for it, do some HW and you will see for yourself. Check for Yahoo reviews under "Relaxation Spas Inc" Try asking for a tour of the plant, ask other manufactures you are interested in too. See what excuses you get from Relaxation Spas.

Leaks, no covers and no warranty are some of the things you can expect from these shady people. Don't say you weren't warned. Buyer Beware.

The Hierarchy
David Maddox-( The scammer himself, the one in control of the scams and puppet-master)
Tammy Knotts- Dave's Wife and accomplice , she handles the funneling of the Money
Mario Lopez- (The front-man for Dave at Relaxation Spas, Dave's puppet, "legal" owner of legal entity..for now)

These are the same cons.

This report was posted on Ripoff Report on 08/26/2011 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Relaxation-Spas-Inc/Arroyo-Grande-California-93420/Relaxation-Spas-Inc-Relaxation-Spas-Scam-Scammers-Buyer-Beware-Thiefs-Liars-Con-Artists-A-769540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Obnoxious customer

AUTHOR: Relaxation spas - (United States of America)

Squeaky wheel gets overlooked Melony was in charge of customer service Anyone that yelled at her didn't get calls back Unfortunate but true in 2011 there were 800 spas delivered by relaxation spas By far more satisfied customers but only the complainers get their ads posted Our company did our best to take care of everyone it is unfortunate that this customer had a bad Experience.

Knowing the facts if this person would have treated the employees with respect rather than threats and belittlement the issues would have been handled much quicker Original posting that there were no permits and there was no factory all lies 60,000 sq ft producing as many as 2000 spas a year The address was posted and anyone could come see it at any time. On delivery the customer stated he had other bad experiences with big companies and had to fight to get it resolved. Here is the real pattern. Be respectful to other people and you get a better response
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#2 UPDATE Employee

salesmans lies

AUTHOR: Relaxation spas - (United States of America)

This report was filed by a previous sales person that was dishonest in his sales approach and asked to leave the company. None of the information on this page is true and in fact leads customers to a site where more bad information can be obtained. We have requested that this be removed as it is false in every way.
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#3 UPDATE Employee

Fact less report

AUTHOR: Relaxation spas - (United States of America)

This report has no fact in it
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#4 Consumer Suggestion

Track them down

AUTHOR: John - (United States of America)

I know exactly how to track this company down and serve it with Court papers.
(((ROR redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#5 Author of original report

Relaxation Spas Inc Arroyo Grande Ca

AUTHOR: Jr187 - (United States of America)

Most of same complaints from before. Ordered spa at a home show in
Fresno, CA. Spa arrived on time but with no labor to unload from the
truck. Had to get my own crew to move it. Very un-proffesional. No help
on set-up or maintnance. Just dropped and drove away. NO SPA COVER, they
gave me a "loaner" until mine came that friday. 6 MONTHS LATER STILL NO
COVER. They had the wrong light, I paid for the color changing light
and got a regular. There was a leak right away, and a jet that did not
work. They came out to fix, but no cover and only fixed leak. 6 months
later still no working jet.

Now I have a giant leak from the AUX pump so I can not use my spa. And company will not return calls or answer.

Called several times. Left countless messages. Talked to them countless times and still not fixed. I am taking them to court!

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