- Report: #807532
Complaint Review: Relaxation Spas
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| Relaxation Spas 2442 Willow Rd.
Arroyo Grande, California United States of America |
|
Relaxation Spas Sensation Spas Scam Artists Arroyo Grande, California
*UPDATE Employee: blackmail to get refund
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I put a down payment of $1200 on a hot tub and have nothing to show for it. They never returned my phone calls when I wanted to get my hot tub into production.
When I went through AMEX to get my money refunded, they told me they couldn't because I signed a contract that said "all sales are final." So, I'm out $1200 and there's nothing I can do.
I hope this doesn't happen to anyone else. Don't do business with them at all!! I hope someone will have the power to someday to shut this company down for good!!
Be careful because they hide under different names. Relaxation Spas, Sensation Spas, and Diamante Spas are all the same company. I give them a ZERO rating!!!!!
This report was posted on Ripoff Report on 12/10/2011 08:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Relaxation-Spas/Arroyo-Grande-California-93420/Relaxation-Spas-Sensation-Spas-Scam-Artists-Arroyo-Grande-California-807532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
blackmail to get refund
AUTHOR: Relaxation spas - (United States of America)
SUBMITTED: Saturday, February 02, 2013
The customer attempted to charge back their credit card but the charges remained because the customer was at fault not the company. Our stance remains the same we would gladly ship the spa and gazebo to the customer but no refund is due as we fulfilled our end of the agreement. The customer is trying to blackmail us to send them their money by posting on ripoff report.
Credit card companies are on the side of consumers and not on the side of businesses. They will refund money for any reason unless the customer claims false information.
