- Report: #966924
Report - Rebuttal - Arbitrate
Complaint Review: Reliable Printing Solutions Inc
Reliable Printing Solutions Inc2230 Michigan Ave Santa Monica, California United States of America
Reliable Printing Solutions Inc Printer Toner Con Artist Santa Monica, California
I never got time to test the toner so I paid for one and kept them both, as agreed. The next thing i know it received a delivery off a dozen toners. Foolishly I kept them as I was in need of that particular toner at that time.
The trouble is every month i would receive a phone call from Reliable Printing Solutions telling me that another dozen or more toners were being sent to me. When I said i didnt want them they said it was part of our agreement, but i made no such agreement (we are a small company and that many toners was more than a years supply.
their response was "they have a three year warenty and they would exchange them for another type if our model changed"
Over the last 4 months I received a total of 84 toners, this is three years or more supply for our company. every time I said its enough I was told it is what I agreed to (which seemed to increase every time).
His Con was to send me Wallmart gift cards, (which I distributed among the office staff) but threatened to report me to thbe CEO if i didnt agree. Eventually my boss sent him a letter to stop.
This report was posted on Ripoff Report on 11/09/2012 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reliable-Printing-Solutions-Inc/Santa-Monica-California-90404/Reliable-Printing-Solutions-Inc-Printer-Toner-Con-Artist-Santa-Monica-California-966924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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