- Report: #429657
Report - Rebuttal - Arbitrate
Complaint Review: Reliant Energy Company
Reliant Energy Companyreliantenergy.com Dallas, Texas U.S.A.
Reliant Energy Company Billed after 6 months of incorrect meter readings Dallas Texas
Looking over my corrected bill I saw that in the previous months they had received wrong readings and they are now charging me in full.
ONCOR does their meter readings, so I decided to sign up on their website to see my readings. Turns out that I can (online) check my readings at 15-minute intervals. So how is it that Reliant got wrong readings in a period of 6 months? Actually it probably was more than that, but by State law they cannot charge me beyond 6 months.
Is it right that I have to assume full responsibility for their mistake, and the only way that Reliant Energy holds itself accountable is by saying that they're sorry? Now I have this $468 bill that I did not expect and am not in the best financial position to be able to pay it.
Lesson Learned: I will now be checking the meter myself, to make sure they do not underbill me.
Resident in dallas
This report was posted on Ripoff Report on 03/01/2009 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reliant-Energy-Company/Dallas-Texas-75243/Reliant-Energy-Company-Billed-after-6-months-of-incorrect-meter-readings-Dallas-Texas-429657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.