• Report: #985227

Complaint Review: Renee's Fine Jewelry

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  • Submitted: Thu, December 20, 2012
  • Updated: Tue, February 05, 2013

  • Reported By: kevin — Southport North Carolina United States of America
Renee's Fine Jewelry
602 N Howe St Southport, North Carolina United States of America
  • Phone: (910) 457-7714
  • Web:
  • Category: Jewelers

Renee's Fine Jewelry Tried to rip me off when selling my old gold to Renee. Tried to steal my jewelry. Southport, North Carolina

*REBUTTAL Owner of company: Renee's Fine Jewelry prices on scrap gold

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I went into Renee's Fine Jewelry on December 17, 2012 to sell some old gold jewelry that I no longer wear.  Some were broken and others were just out of style.  They separated the jewelry into two categories, 10 karat gold and 14 karat gold.  I had a fair amount of jewelry to sell and thought that it would be a decent sum.

After it was separated and weighed, Renee offered me $800 for the gold.  I was a little startled and it must have shown in my face.  She said in a very demeaning voice "you think that you would get more for this?"  I was considering accepting her offer until her ugly comment.  I told her that I would consider the offer and left.

I knew of another store in downtown Southport and went there to sell my gold.  They operated about the same.  Separated the gold again and weighed it.  When they were done, I was offered $1200 for the jewelry.  I sold the entire lot to Cape Fear Jewelers immediately.

Renee Ward tried to rip me off of $400 on my gold.  This is a small town and I will definitely tell everybody that I know about her business practices!!!

This report was posted on Ripoff Report on 12/20/2012 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Renees-Fine-Jewelry/Southport-North-Carolina-28461/Renees-Fine-Jewelry-Tried-to-rip-me-off-when-selling-my-old-gold-to-Renee-Tried-to-ste-985227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Renee's Fine Jewelry prices on scrap gold

AUTHOR: Renee - (United States of America)

I was made aware of this report from 1 of my customers & I wanted to write a response to this.   The person that wrote this said that he came into our store on December 17th & waited to have me price out alot of scrap for him & I gave him a very low price & insulted him.  I actually had to laugh at this, because I know this is not a real story & was surprised that someone would even post this about us. 

First off,  I stopped pricing scrap gold while people waited 3 weeks before Christmas, so I know the 17th of December, I wasn't pricing any jewelry while customers waited .  Since we are in the Christmas season and much busier, people had to leave their jewelry & I would give them a price the next day. Also, if you ever met me, I think anyone would agree that I couldn't ever say anything insulting to anyone.  If anything, we all bend over backwards for all of our customers & have nothing but kind remarks for everyone. 

I would never have said something so mean to anyone EVER!  Third,  I know that our prices on scrap gold is very competitive with the other jewelers in our area and the surrounding larger cities.  We buy alot of "scrap gold" on a regular basis from customers that I know have shopped around. I hear regularly that I gave a better price than the other jewelers that they have been too. We give very fair prices for our scrap gold & would NEVER take advantage of anyone.  These are the reasons why I know this report was false when I read it. 
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