• Report: #1062715

Complaint Review: Rent A Center

  • Submitted: Thu, June 27, 2013
  • Updated: Thu, June 27, 2013

  • Reported By: Jason Higgins — Phoenix Arizona
Rent A Center
420 East Bell Road #11 Phoenix,, Select State/Province USA

Rent A Center AKA 420 East Bell Road #11Phoenix, AZ 85022 -602)-789-9898rentacenter.com‎ Payments Larger Than Market Value of items Phoenix, Arizona

*General Comment: Well, yes....

*UPDATE Employee: I work at RAC...

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I went to the store on Saturday, November 24 to rent a living room set coming the cost was $50.00 every two weeks.  Kent told us that because it used he would let us purchase it for $250.00 and he said it would be paid off March 31, 2013 which was paid $400.00

March 31, came and Kent added 6 more payments to the used chairs which added $300 more to the contract 

To:       RENT-A-CENTER #1042

From:   Jason E H

Purchases Two living room chairs purchase in November 2012, laptop June 2012 and game system earlier this year

The chairs and the laptop should have been paid off by know

This report displays all transactions for the current date range that fall under the description: Equipment Rental and Leasing Services, Furniture Rental, Tool.

Current Date Range: 11/01/2012 to 06/27/2013

Transactions Found: 15

Sum of Transactions Found: $2559. [continued below]....

.....10

 

Date

Transaction ID / Description

Amount

06/14/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$285.61

05/31/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$241.26

05/17/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$241.26

05/05/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$241.26

04/22/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$241.26

04/07/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$149.69

03/24/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$147.29

03/09/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$125.66

02/24/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$125.66

02/10/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$125.66

01/26/2013

RENT-A-CENTER #1042 800-422-8186 AZUS

$125.66

01/12/2013

Rent-A-Center 0 420 E BPHOENIX AZUS

$124.02

12/29/2012

Rent-A-Center 0 420 E BPHOENIX AZUS

$127.83

12/02/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$128.49

11/17/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$128.49

  

The laptop was purchase in June 2012

This report displays all transactions for the current date range that fall under the description: Equipment Rental and Leasing Services, Furniture Rental, Tool.

Current Date Range: 06/01/2012 to 12/01/2012

Transactions Found: 8

Sum of Transactions Found: $1309.80

 

Date

Transaction ID / Description

Amount

11/17/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$128.49

10/21/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$255.35

09/22/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$300.00

08/25/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$72.12

08/11/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$72.12

07/02/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$35.23

06/29/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$300.00

06/01/2012

RENT-A-CENTER #1042 800-422-8186 AZUS

$146.49

Total $3868.90 – Too much items are not new and some of the items were not in good condition when purchase the store is charging full market value on these items

 Market Price

 Living Room Set

 All in one Hewlett Packard

Model 120-1125

$ 354.99

 $1692.86 - $3868.90

 2176.84

 Still can get two new bedrooms sets from about $1200.00 together

 Also want a 46 inch TV and you still will make money off of me

 

 


This report was posted on Ripoff Report on 06/27/2013 07:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Center-/Phoenix-Select-StateProvince-85022/Rent-A-Center-AKA-420-East-Bell-Road-11Phoenix-AZ-85022-602-789-9898rentacentercom-1062715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Well, yes....

AUTHOR: John - ()

Of course the cost of the items is greater than market value.  RAC is set up for people who have terrible credit.  You get terrible credit when you borrow lots of money and don't pay it back.  When you make a habit of buying things you can't afford, you eventually have two choices- do without, or pay ridiculously inflated prices buying from the only company that will do business with you.

I always think it's funny when RAC customers- who are ONLY RAC customers because their credit sucks- complain about high interest rates.  Here's a way to avoid high interest- instead of going to RAC to buy what you want, do without, save your money, and pay cash at a store for what you NEED.  Stop being irresponsible (and spare me the "then I got sick" or "then my husband got laid off" sob stories please- I swear every other RAC story includes these lines. Your misfortunes can't be made RAC's misfortunes, sorry.)  

And above all, grow up and stop blaming other people for your problems.  There's a reason your credit stinks, and you know it.  Stop buying stuff until you get it fixed.  In other words, you are in a deep hole of your own making- STOP DIGGING.

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#2 UPDATE Employee

I work at RAC...

AUTHOR: Jana R. - ()

Hi, Jason. I work at Rent-A-Center and we know that renting isn’t for everyone, but we do offer a convenient way for some to rent and own name-brand merchandise. Please feel free to reach out to us with any questions at 1-800-422-8186. Thanks.

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