- Report: #1041060
Report - Rebuttal - Arbitrate
Complaint Review: Rent A Center
Rent A CenterBloomington, Indiana United States of America
Rent A Center RAC Harassment Bloomington, Indiana
*General Comment: Exactly
*UPDATE EX-employee responds: Know the Law, or they will harass you
*UPDATE EX-employee responds: This is what customers are told!
*UPDATE Employee: Hi I work at RAC
*Author of original report: Absolutely Not
*Consumer Comment: You stole their Xbox
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I rented a living room set, washer and dryer, and Xbox from rent a center in December. My payment was due around the 22nd each month. I paid until March. My payment was due Sat. The 22nd. I was not able to pay and thought I would be able to before the 1st-but I couldn't. They called references and apparently came to my home every day and left notes on the door, sometimes twice a day. I understand though, as they had not received my payment.
Well, Tues. April 2nd I called to make arrangements to pickup everything and they came that afternoon at 5. I wasn't able to return the Xbox and stated I would like to keep it and pay the remaining balance after deducting what I had already paid.
They told me that with my $380 a month payment, the total would $680 to pay off the account and that I needed to give them $25 before the end of business that day or they would be taking my account to court. I didn't have the money right then and accepted that they file a small claims suit against me and I would just have to pay it then, no problem.
The next two days they called 3 or more times a day and today, the 3rd day after threatening court they came to my house twice and called twice. Isn't this harassment? After they say that they are taking mw to court aren't they supposed to leave me alone? I shouldn't communicate with them or them with me in any other form than writing after legal action is threatened right? Isn't $300 additional for an Xbox a bit inflated? Won't they have to sue me for just the retail value and isn't that maybe why they're harassing me bow so they can get more money?
Any answers and advice would be greatly appreciated. Thanks!
This report was posted on Ripoff Report on 04/05/2013 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Center/Bloomington-Indiana-47403/Rent-A-Center-RAC-Harassment-Bloomington-Indiana-1041060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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