- Report: #373989
Complaint Review: Rent A Center
| Rent A Center R0051
Pittsburgh, Pennsylvania U.S.A. |
|
Rent A Center Work through lunch, and they still dock your time!! Pittsburgh Pennsylvania
*UPDATE EX-employee responds: hardworkers still get crapped on
*UPDATE EX-employee responds: It is true
*UPDATE EX-employee responds: Steve Creps is a snake who has no integrity
*UPDATE Employee: no lunch
*REBUTTAL Owner of company: RentaCenter cares nothing about you
*UPDATE Employee: Complain much?
*UPDATE EX-employee responds: Yes they do!
*UPDATE EX-employee responds: Happy Ex employee
*UPDATE EX-employee responds: I know this one
*UPDATE EX-employee responds: its aaalll true
*UPDATE Employee: region 51 is good
*Consumer Suggestion: FYI
*Consumer Comment: RAC a joke!
*UPDATE Employee: Stop Crying
*UPDATE Employee: Ten Years and still going strong, yes Im tired of the excuses just go to work and do your job.
*UPDATE Employee: Former RentaCenter employees couldn't make the grade, boo hoo
*UPDATE Employee: People who focus on the negative never win
*UPDATE Employee: Seebacher and Buletko treat whole team like crap
*UPDATE Employee: WOW Truly Sorry
*UPDATE EX-employee responds: Breaks? what were those?
*UPDATE EX-employee responds: they will get sued
*UPDATE EX-employee responds: they will get sued
*UPDATE EX-employee responds: they will get sued
*Consumer Suggestion: How To Fix the Problem
*UPDATE EX-employee responds: Not just Pittsburgh
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
They cite this as "company policy". Oh and we have a new Mach 5 timekeeping system that even generates reports sent to the DM when a employee didn't take/or was not overridden on lunch. This way they can better track employees who work too hard, and still steal from there payroll. This company does not care about the employee's. Rent A Center also cites a "open door policy" to report this type of thing, but they only one you report to are the offenders who did these things to you in the first place...ha some open door policy. They dont care...Ive heard my Market Manager state before that employee's to him are a dime a dozen and if people dont like it to get out. They FORCE you to get sales...and when I say FORCE I mean they FORCE you. They send out daily emails saying how people need to step out or get out. In R0051 Pittsburgh Pennsylvania , Its the DM that needs look at and Yes Im talking about you Rick Buletko.
Anonymous
Pittsburgh, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 09/17/2008 09:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Center/Pittsburgh-Pennsylvania/Rent-A-Center-Work-through-lunch-and-they-still-dock-your-time-Pittsburgh-Pennsylvania-373989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
hardworkers still get crapped on
AUTHOR: blackngold13 - (United States of America)
SUBMITTED: Friday, March 16, 2012
#2 UPDATE EX-employee responds
It is true
AUTHOR: anonymous 1 - (United States of America)
SUBMITTED: Friday, March 16, 2012
As a DM, I was constantly told to make sure everyone does their lunch. I did know of districts who habitually bragged of having coworkers working through their lunch and bragged about it. If they were drinking buddies with the Regional, they got away with it.
It is ashame the turn RAC had taken in the last few years I was there. When Renters choice bought RAC, the company became more profitable. The price they paid for that profitability was the loss of good coworkers and good customers. Their short term vision of "collect, collect, collect" has given rent-to-own a black eye. RAC use to be truly about helping people get quality merchandise for a decent price. It is easy to see in the percentage of people who actually rent-to-own their merchandise. The percentage is 30%....WOW! Before the Renter's choice acquistion it was 70%
Since many Rent-to-own companies are run by former RAC employees and many other rental companies are modelled after RAC, AVOID them all. Go without and save your money. Think about it. You can by a 50 inch flat panel TV at walmart for $600. That would be 3 months of payments at RAC. Go without the tv for 3 months and save your money!!!!
#3 UPDATE EX-employee responds
Steve Creps is a snake who has no integrity
AUTHOR: Aaron Kelly - (United States of America)
SUBMITTED: Wednesday, January 18, 2012
#4 UPDATE Employee
no lunch
AUTHOR: jm195705 - (United States of America)
SUBMITTED: Friday, October 21, 2011
i work in r0039 and all of us work as a team and have no problems. there are duties that you have to do and you guys just didnt want to do them.its plain and simple. maybe what you need to do is get your fat sloppy ass out on a trail and jog a few miles a day and grow some. every one has an excuse and yours just happens to be lazy.
have a nice day
oklahoma city,america
#5 REBUTTAL Owner of company
RentaCenter cares nothing about you
AUTHOR: blackngold13 - (United States of America)
SUBMITTED: Sunday, October 09, 2011
#6 UPDATE Employee
Complain much?
AUTHOR: Anonymous - (United States of America)
SUBMITTED: Friday, November 27, 2009
I am a current employee of RAC for about 1 1/2 years. The lunch complaint is wack, you are REQUIRED to take a lunch so..take one..if your manager has a problem with it, show him the hand book!
RAC is a great job, i mean how many companys start out that well for doing fairly easy work? Give me a break, if you can't handle the job stop being a baby and move on. Period.
And as far as RAC overpricing. I use to think the same when i was a customer. But go out to hh gregg or best buy etc. and apply for the credit card and buy a tv and pay the minimum every month and see how much you end up paying in the long run.
Plain in simple, if you have the money to buy stuff cash, good for you, pat yourself on the back. RAC targets consumers who have not so great credit and don't have the cash to fork out on nice things. How many places can you go into and pay 50 bucks and go home with a 73" tv?? Not many. Most customers that come in know how rent to own works and know they will be paying a lot more then srp if they go full term on the rental agreement, and then the complain they paid to much. If you had a problem with that, why did you sign the agreement?
#7 UPDATE EX-employee responds
Yes they do!
AUTHOR: Sjergons - (U.S.A.)
SUBMITTED: Wednesday, November 25, 2009
RAC is a mans club. If you are in the click you get perks. Baseball games, football games, lunch at least 3 times a week. When I had gone to Rick about all of the BS at RAC he made a pass at me. He scratched my palm and told me he liked me a lot and that he could make all the problems go away if I would just let him. I never asked what he meant by that because I knew what he meant by it. About 2 weeks later the manager of the store Steve Confer picked a fight with me and wouldn't let me defend myself. He would ask me questions and as I would start to answer he would cut me off with another question. Over and over until I flipped him off. He fired me. Now when he brought porn into the store and I complained why was there nothing done? Because Rick is just as guilty as they were. They take pictures of customers private parts and share them on the internet. They sent me a few pics still have them.
If there is anyone under Rick B's command that would like to enter into a law suit I would be game. I still have most of the pics of naked girls they sent. I also had made notes the last few months that I was there about things that I have dealt with. All these things are dated.
#8 UPDATE EX-employee responds
Happy Ex employee
AUTHOR: Ex-rip off employee - (U.S.A.)
SUBMITTED: Tuesday, November 24, 2009
Alright, I worked for RAC for 2 years. The hours were long, I dealt with difficult customers, and there were at time that we werent able to take a lunch., HOWEVER....I was the only female there and had an AWSOME team that I worked with. My manager was more than fair to his employees. I never, not once felt left out or taken advangtage of because I was the only female, in fact, I felt like they treated me GREAT! I am still to this day still in contact with previous co-workers. I will say, the the manager of a store does NOT control the company policies, only enforces them to an extent that they feel is right. For example, for those of you complaining that you didnt "clock out for lunch" how many times did you stop while you were in the truck to grab a bite to eat, or get gas and go in for a soda, or go out back and smoke while on the clock???? There are several times throughout the day that you have to "get it together" so why are you complaing that you didnt "clock out" for lunch, YOU GOT PAID FOR IT, and so what if your manager overrid your time, its prob because you guys were working your asses off and really didnt have time to stop, clock out, go to lunch, come back, clock in, and get going, BUT, you stopped on the truck and got you something. So....stop complaing. If you have issues with the store manager, take it up with your DM, if that doesnt do the trick, go higher, if all else fails, find another job! But I can almost bet that those of you on here complaining, got fired for one thing or another and are just bitter! No one in there right mond quits a job that is going to give you 45-50 hours a week. Its not science, its a decent paying, hard working job in a shitty eceomony!!!
BTW....those of you wondering, I did in fact get fired, because I had numerous complaing for being rude to customers when it came to managing accounts and those under me. But, my actions where just that, MINE...they had nothing to do with the manager or company. I may have pushed hard for my 5.9 every saturday night, but I will promise you this, I was the first one there on the phone or at a door step and worked hard while I was there. Do I want to go back...HELL NO...its a hard job, and even harder for a woman. But I gave it my all, and did my best for as long as I could. Everything happens for a reason, and it was just time for me to go. Although I was fired, I believe that my manager was GREAT and given another oppurtunity, I believe that I would work for him again with a diffrent company. Its not the manager that makes the rule, they just enforce them!!!!
#9 UPDATE EX-employee responds
I know this one
AUTHOR: Sjergons - (U.S.A.)
SUBMITTED: Tuesday, November 03, 2009
Did I mention how I got the job? Rick saw me working somewhere else and told the manager at another store to hire me if he ever got a chance. He had a crush on me. I didn't know about the crush until I was hired. He shook my hand as he does everyone. Right guys? But when he shook my hand, he would scratch my palm or hold my hand an extra long time. I then got sh*t from the jerks I worked with for that. Saying that i was doing the boss. Rick has forced some women to quit when he harassed them this way. They couldn't take it. I ignored it. When it was that time that he wanted to take me to lunch, I made one of the other co-workers go with me. I went once and spent the whole time listening to him say how much he liked me. HOW DISGUSTING! I may be 39 but I have a 27 year old boyfriend and he is pretty good looking as well. He is responsible and worthy. Why would I want Rick Buletko? I am sure I could have kept my job but....YUCK! When things were getting bad I called Rick, because well there wasn't a phone number available to call the corporate offices. I wasn't allowed to surf the the site for anything. I wasn't allowed to take payments. I was allowed to make sales on the floor but most of the time I wasn't allowed to type them up. Therefore it didn't look like I did anything. I called Rick and let him know that I was unhappy and that sh*t needed to change. At that time, Steve made up all kinds of crap about me. Saying I was chasing these grown men around the store and screaming at them. I wanted to but I don't think so. I called them on their sh*t and lies and that was it. I then told Rick I was tired of the porn, pics, etc. As well as the advances from him. I was fired a short time later. I wasn't going to quit. They had to fire me to get rid of me. But they didn't count on me having dirt. I am collecting unemployment because they couldn't prove I was lying and I have pics proving they are. So I know what kind of a*holes work for RAC. Rick Buletko is the biggest a*hole of them all.
One good thing, because of Rent A Center, I now search the background and reports of every company I apply for.
#10 UPDATE EX-employee responds
its aaalll true
AUTHOR: Anonymous - (USA)
SUBMITTED: Tuesday, October 06, 2009
I use to work for RAC in D13. Now I had some great times working there, however, I was their for almost 5 years and was never moved up. Am I bitter? Well, Ive had success every where I have been.. and even at my new job since leaving. Im a great worker and wish I left ALOT sooner.
The things I went through were.. just not right.
Im not going to go into details with everything Ive witnessed.. but lets just say that if a certain case was filed against one or more individuals.. the company (RAC) would look into it and investigate.. however.. when ppl are interviewed.. they would all deny anything happened.. then be praised for it.. no extra $, just a pat on the back. good job, u did the right thing.
The no lunches, happened to me ALL the time. I wasnt alone and all of us got docked for it.
The guys/gals left in the store to work in it.. IE sales and everything else that every1 knows needs to get done.. they sit on their asses all day.. wait for the road guys to get back and then tell them to do it.
Those of u who are wondering.. Ive been in BOTH. On the road all day.. and in the stores for sales and more. I would do all and more when in the store, and still see every1 else do nothing. Except play games on their lap tops, watch youtub clips on their cell phone. Have 100 smoke breaks through out the day.
As far as breaking into a customers home when they are not there.. have I been apart of this? Does it count if they moved and the stores stuff was still there and no one else was there? Every1 has a story to tell how they forced or entered someones house.
Enough was enough for me, when I was told assistance would be their for me when asked.. but when I asked I got yelled at. I had things straightened out, on a great track again.. then I go on vacation.. come back.. and my route is trashed.. Im on my way back, on the bus and I call my dad to see how hes doin.. and he tells me my boss called me.. I got in contact with him when I got back home some 10 hrs later.. I was informed I was to meet with the DM the following morning.
This meeting went well, I think the DM of D13 is a great guy, straight shooter, I have nothing against him. He never disrespected me like the mgr of the store I was in. For the next several weeks I was pretty much in hell working there. I found another job, gave them a weeks notice (not my choice, training for the new job and they told me I got it late). I have so much less stress now in my life.
No more working 50+ hrs w/o getting a lunch break.. or trying to sneak in a trip to buy food and HOPE not to get caught.
I was being told they were hiring for my replacement.. yet when they know Im leaving for a new job.. they switch the script and want me to stay.
Everything you hear and read about working for them.. AND how they treat customers IS 100% true. No doubt about it.
Obviously you can not just forget about all the good they have done as a company as well. However, does the good simply out weigh the bad?
Trust me, I have stories.. I wouldnt doubt that I have even forgotten some.. but their are many I will never.. NEVER forget.
Id like to say Ive made some good friends during my almost 5 years there.. however, once I left, Ive kept in some what of contact with 1.. the DM of d13.. like I said.. cool guy.. has GREAT ppl skills.. knows how to talk to ppl.
One day, mark my words, one day the bad will shine on RAC and the media will eat it up and the company might even fall because of it. Id rather have those bad things corrected and no one get hurt. Who seriously wakes up every morning wanting to make pain? Wait.. I use to work for someone there who in my view fit that discription.
I wouldn't be telling anyone that I had a job with RAC. Get a real job!! LMAO!!!
#14 UPDATE Employee
Stop Crying
AUTHOR: You Need Edumakated - (U.S.A.)
SUBMITTED: Sunday, June 14, 2009
RAC is a go go go business,I am a C.A.R. there and yes there are many times I clock out for lunch and do tasks instead of going to lunch.Hell Im on the road ALL day,stopping to get something to eat,or drink when I feel like it.So basically I have lunch ALL day.I get every task done in the day.So any of you that cannot find time for lunch,well you must be window lickers.Do yourself a favor and find a nice job at a bank,or a sweat shop factory where you will be a robot and not an individual!
I knew what I signed up for when the WELL RESPECTED man that BLEEDS rent a center BLUE took a chance on a hard working kid that had never done anything other than factory work,so if you are unhappy,you do have the option to leave the company and you should exercise that option so we can hire people who know what it takes to make a living...........
Thanks for you VERY precious time-
HaTeR
#15 UPDATE Employee
Ten Years and still going strong, yes Im tired of the excuses just go to work and do your job.
AUTHOR: Raymond - (U.S.A.)
SUBMITTED: Monday, June 01, 2009
Personally I have worked for and along side each one of these people, yes RAC is a very competitive business and there work modle is very demanding. Over the years I must say all or any upper mgt people are sometimes very strict and in all my tenure along side these co-workers I have never been threatened degraded or prayed upon.
Sure Kevin Ruckle is a very demanding indavidual only becouse he is trying to bring out the best in all his co- workers and no Kevin does not terminate you for underpreforming I am a perfect example A couple of years ago Kevin and his District Mgr permoted me to a Store mgr as I underpreformed for most of my tenure we Kevin, the DM and my self made a joint decision that I have the opertunity to step back and gain moore experience.
Get real x co- workers you did not get terminated, you quit not only on the company that gave you a opertunity to better your self, but what really stinks you quit on your self. In my tenure at Blue Ribbon, Rainbow and RAC the only people I have seen get terminated are the ones who CHEAT LIE OR STEAL which makes it a integerety issue We are not the biggest and the best becouse we as RAC believe in doing only the Right thing becouse it is the right thing to do.
RAC Forever
#16 UPDATE Employee
Former RentaCenter employees couldn't make the grade, boo hoo
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Monday, January 19, 2009
You people who write these negative things about RentaCenter make me sick. Just because you have had bad experiences doesn't mean that company as a whole is a ripoff. I have worked for the company for 3 years now. In the 3 years i've worked there, I have gotten married, been promoted quickly, and am now expecting my first baby. If it were not for RentaCenter I would never have been able to afford to move forward with these events in my life. Those of you who have worked there and have animosity towards the company, maybe if you would have worked honestly and done what was asked of you, you still would be there. Thanks you for not doing those things and giving me the opportunity to advance my career! Also, ppl focus on the negatives of the business. They refuse to mention that the company gives back to The Boys and Girls Clubs, The Red Cross, etc.
Recently a customer of ours found out that they need a kidney transplant. So being the horrible company RAC is, we donated a brand new LCD TV to that customer so that they can raffle it off in order to raise money for the medical bills. Man RentaCenter has no heart do they! I think NOT! GROW UP! And as for the upper level employees that you are putting down, without them I would not have been able to learn the things I have, and would not have been given the opportunities in front of me. I guess the old adage of hard work and dedication doesn't go unnoticed. If you (discourgaed former employee) would have done the same as I have, you would be in a better position. But since you didnt, quit whining!
Anonymous
Western PA, Pennsylvania
#17 UPDATE Employee
People who focus on the negative never win
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, January 18, 2009
#18 UPDATE Employee
Seebacher and Buletko treat whole team like crap
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Monday, December 15, 2008
#20 UPDATE EX-employee responds
Breaks? what were those?
AUTHOR: Exracslave - (U.S.A.)
SUBMITTED: Thursday, October 23, 2008
But, back to the point,right now, in the good ole free u s and assfuck, they tell us to be grateful for our jobs
i cant wait until retards on capitol hill have to use RAC for stuff.....lol
#21 UPDATE EX-employee responds
they will get sued
AUTHOR: Gammagreen - (U.S.A.)
SUBMITTED: Friday, October 10, 2008
#22 UPDATE EX-employee responds
they will get sued
AUTHOR: Gammagreen - (U.S.A.)
SUBMITTED: Friday, October 10, 2008
#23 UPDATE EX-employee responds
they will get sued
AUTHOR: Gammagreen - (U.S.A.)
SUBMITTED: Friday, October 10, 2008
#24 Consumer Suggestion
How To Fix the Problem
AUTHOR: Carol Ann - (U.S.A.)
SUBMITTED: Friday, September 19, 2008
Try Contacting your State's Labor Division and file a Complaint. Also file one with the National Labor Relations Board known as the NLRB. Then, start Contacting your State legislators and start Petitons to Get Rid of Right To Work States. It's Nothing more than Legalized Slavery. ( See The Trurth About Right To Work States online) There is also a Listing of States that are Right to Work and trust me, workers are angry with the fact Americans are being forced to live a Third World life at work! I hope that helps. Good Luck.
#25 UPDATE EX-employee responds
Not just Pittsburgh
AUTHOR: Pissedoffinpa - (U.S.A.)
SUBMITTED: Friday, September 19, 2008

