- Report: #317376
Report - Rebuttal - Arbitrate
Complaint Review: Rent-A-Center
Rent-A-Center679 Davis Rd Stockbridge, Georgia U.S.A.
Rent-A-Center "Grossly" over prices Consumers Stockbridge Georgia
*UPDATE EX-employee responds: Rent A Center's Cost
*UPDATE Employee: I work at RAC...
*Consumer Comment: no RAC is a rip off
*UPDATE Employee: A few quick notes on this.
*UPDATE EX-employee responds: Hey Jason--are you a newbie to the RTO industry?
*UPDATE Employee: To the ex employee
*Consumer Suggestion: You hit it Right on!
*UPDATE EX-employee responds: I AGREE
Last month my husband and I finished paying off a 40 inch LCD t.v. within the 90 day time frame. It was a little more than one from the Department store but it was a way that I could get the television I wanted and not have to pay $1200 plus dollars all at one time...Almost like a layaway with the benefit of using the merchandise while paying. The day that my husband paid the t.v. off I think they (the Rent-a-center employees, managers etc) were a little taken back because people usually do not pay off the merchandise within the 90 day time frame. When my husband paid the balance due on the television the manager was very quick to ask him if there was anything else that he could get for him such as furniture, electronics etc..My husband told him. "No"...He just wanted his receipt and proof of ownership so that he could leave.
The manager told him that he could let him have another television for "30 days" free of charge and if he decided to do so he could rent to own that one as well. We saw no harm in it so we agreed. The same day they brought an LG 42 inch LCD television to my house in the box, packaging etc and set it up. Several days later I was reviewing the paper work that they had given my husband for the television. I could not believe the price that they had for this t.v.! They had the t.v. listed (they say) on the contract priced at $2,846. If you kept the television for the full rental period which was about 24-36 months I believe the price you wuld ultimately pay for the t.v. would be $4,367. I took it upon myself to make a trip to Best Nuy to price the same LG 42 inch LCD t.v. The price on it was $1599.00. This past Sunday in the Best Buy sales paper the same t.v. is on clearance at Best Buy for $1069.00. Rent-A-Center says theit prices are at "Fair Market Value". I was a little taken back by that! I could not believe it. Rent-A-Center pride themselves on offering "Price matching" but that is only for other rental companies...not other retail stores.
These places are really getting over on people. There aren't many people that will take the time to do the leg work and find out if there are any cheaper places where they can make a purchase. Another thing that really got on my nerves while renting to own the television that I got. My husband and I was "never" late on any payment. Our payments were always due on Saturdays. Every Saturday morning or early afternoon someone from Rent-A-Center would call my house or my mobile phone to give me a "reminder" that my payment was due. Often times when I would talk to the manangers there at the store their attitudes stunk. (Everett and Juan) If someone made a mistake they were always quick to say something was the others fault etc. I was glad when I finished paying for my t.v. I think it ought to be against the law for these place to charge "triple" the cost of their merchandise...I don't see how it can be justified...It's ridiculous!
This report was posted on Ripoff Report on 03/12/2008 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Center/Stockbridge-Georgia-30281/Rent-A-Center-Grossly-over-prices-Consumers-Stockbridge-Georgia-317376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.