- Report: #1059497
Report - Rebuttal - Arbitrate
Complaint Review: Rent-A-Center
Rent-A-Center5050 jimmy carter blvd suite 200 norcross, Georgia USA
Rent-A-Center I was lied to by this company and its going to cost me over a grand now!!!! norcross Georgia
*Author of original report: UPDATE
*UPDATE Employee: Hi - I work at RAC
*General Comment: Sounds like you were misinformed INTENTIONALLY.
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I have been a RAC customer for many years now. It started when i was in indiana. I made my first purchase from a store in a town near where i lived. I was treated very well. I moved to georgia. fell on hard times and ending up sending back some stuff i was close to paying off.
This ended up in me having a huge credit with the company. I finished school, and finally found a job that allowed me to have my own place again. So......after some thought I went to redeem my credit. That was a fiasco. It ended up with me filing a complaint with the company. and talking to the district manager. She finally resolved the issue and i got my credit and the item i wanted. I still had some to pay on it but that was fine.
Here in lies my new complaint. I knew i was getting close to my 90 days. So i went in to make my bi weekly payment. After doing so, I asked how much the payoff would be. They kinda waffled around never really giving me an answer at first but then said, "well if you wait till next week it will only be 20.00" So stupidly I trusted the employee.
So pay day arrives 2 weeks later and i went in to make my payoff. Guess what. Didn't happen. I got told "Im sorry but you have missed your 90 day payoff by 2 days. You know have to pay the remaining 14 weeks . " I am so pissed. I spoke to the store manager and he of course did nothing so here i am once again.........90 freaking days later.....waiting for the district manager to call me.
I am livid. I should sue. This company is nothing but a bunch of ripoff artists selling used products at new prices and then their "new" price is 3x the market value of the item....... I will NEVER again Frequent this business. Congradulations RAC you have just lost a long time customer with your shoddy products customer service and policies. I hope you go out of business. No wonder aaron's out numbers you 2 to 1
This report was posted on Ripoff Report on 06/15/2013 10:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Center/norcross-Georgia/Rent-A-Center-I-was-lied-to-by-this-company-and-its-going-to-cost-me-over-a-grand-now-1059497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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