- Report: #1070547
Report - Rebuttal - Arbitrate
Complaint Review: Rent A Center
Rent A Center610 Black Horse Pike pleasantville, New Jersey USA
Rent A Center More Fees pleasantville New Jersey
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I have been a customer with Rent-a-Center for at least seven years now and I realize they like to charge fees for renting furniture but I pay through the online payment feature and have been doing this from the start. I just recieved a recliner from them this week and I used one of my payoff certicates to get a few free weeks on it but they never updated the computers in my account and I had to call to make my payment. The store associate told I have to pay a phone fee to make a payment when I call. They seem to be getting out of hand with the fees they come up with. Its not like they arent charging enough but why is it neccessary to add fees to everything. DO THEY REALLY NEED TO HAVE A PHONE FEE AND A FEE FOR PAYING ONLINE NOW BECAUSE I ALSO NOTICED MY PAYMENT INCREASED FOR THE ONLINE OPTION AS WELL. When is it going to stop?
This report was posted on Ripoff Report on 07/27/2013 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Center/pleasantville-New-Jersey-08232/Rent-A-Center-More-Fees-pleasantville-New-Jersey-1070547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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