- Report: #321557
Report - Rebuttal - Arbitrate
Complaint Review: Rent A Wreck
Rent A Wreck1306 Sunset Blvd West Columbia, South Carolina U.S.A.
Rent A Wreck The name fits West Columbia South Carolina
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The windstar transmission went out, it broke down on me and my kids and I had to call a cab to take us home.I called the Rent a Reck office when the van started giving me trouble around 2pm and left a message on there voice mail, then when it finally broke down I called the Rent a Reck office again and left another message on there voice mail. I had no emergences numbers to call not even on the insurance paper, no one check the voice mail from the time the closed on Saturday until they opened up on Monday.
The office needs a emergency number for people to call or at least check there voice mail every 2 hours. I called the Rent a Reck office on Monday morning January 7, 2008 at eighty o'clock and told Crystal about my weekend. Crystal stated that they would get the van towed to the shop to see what is wrong and let me know about my full refund but first they needed to make sure that I didn't do any thing to the van. Well I didn't even have the van a good 2 hours before it broke down so there is no way I could have done anything. I called Crystal yesterday January 8, 2008 twice and she states she haven't heard anything yet. I feel it don't take two days to do a diagnostic test.
I never got a refund
Columbia, South Carolina
This report was posted on Ripoff Report on 03/27/2008 07:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-A-Wreck/West-Columbia-South-Carolina-29169/Rent-A-Wreck-The-name-fits-West-Columbia-South-Carolina-321557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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