Rent One 612 S 42nd St
Mount Vernon, Illinois U.S.A.
Rent One ripoff Mount Vernon Illinois
*Author of original report: Rent One I am very glad I was persistant about this and sastified with the out come
I purchaced a Amana washer in 2002 for $300.00 I was having problems with it in Jan of 2005 the washer started smoking. I had called Rent one to see what kind of warrenty was still on it because the washer would not spin. I was told that it was under warranty. They came and took it to be fixed and when I called a week later they told me that it would cost $398.00 to fix it. A bearing was supposed to have gone out. I asked for the estimate and never have gotten one. Their answer to this was I could purchase another washer for $200.00 I asked them to bring me one and 1/27/05 they brought out a different washer. This was a piece of junk!!!!
I called the store and told them I wanted another washer or mine fixed they in turn brought another washer out and this was filthy. I called and emailed the main office. Never did they return the emails. The store manager Tery did call and he promised that he would get me another washer.
This was on Feb. 5th. I have not seen a new washer. I do not mind paying for something that is decent and in good shape. But not this junk they have given me!! I am a single mom and this is wrong if they have done this to me how many others has the company done this to?
Mt Vernon, Illinois
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