- Report: #370235
Report - Rebuttal - Arbitrate
Complaint Review: Rent Photo Booths
Rent Photo Booths14019 Southbridge Forest Dr. Charlotte, North Carolina U.S.A.
Rent Photo Booths, Rentphotobooths.com, Rolland Elliot Studios SCAM ARTIST Charlotte North Carolina
*Consumer Comment: About as dishonest as they come. Fraudster.
*UPDATE Employee: Forewarned is forearmed
*UPDATE Employee: I'm the latest employee of Rolland Elliott however I will NOT be the latest victim...
*UPDATE EX-employee responds: owner is a con artist
*UPDATE EX-employee responds: Unpaid Worker
*Author of original report: Need more info?
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The attendent arrived 35 minutes late and did not get the booth set up til 5:30pm. He repeated 'he had never worked with one of these before' the projection screen was not sent, I was promised a personalized custom logo which was not delivered. The photobooth was a digital camera, computer, and printer, not an old fashion booth as promised. The photobooth kept breaking throughout the night and was only working properlly taking photos and printing images for about 45 mins of the entire day.
When I called for my refund he said I needed to refer to my contract, the same contract that promised he would provide the services listed above, to see about my refund. The website advertises a free online image hosting where guests can view there photos when I asked about this, he said this service was no longer offered and it was not in my contract anyway. The contract states if not printing properly the company will provide a website. Numerous guests got ink on their dresses from the broken printer.
The attendent took down the booth at 9pm and helped himself to coffee and food at the wedding, even thought never oked by the people running the event or any of the guests.
The contract also states any changes ot the contract must be sent in writing by either the client or provider and signed by both parties. I never oked there not to be a projection screen or no logo, or time changes. When I explained this, the owner, Rolland Elliot, explained he was not refunding anything til he got his equipment back and could look at his computer. Even though the attendent called him in front of me to say the projection screen, logo, and printer were not working properly.
San Diego, California
It is now September... I have not received one penny back from this man!!! In any complaint i make he claims he gave me money back and that I lied about him.. HE IS THE LIAR! I never received one penny back from him and I can give anyone the name and number of our photobooth attendent, the wedding site and owners, as well as other vendors informationt that can confirm the photobooth was not working and printing properly for almost the whole time and that I did not receive the things in my contract!
San Diego, California
This report was posted on Ripoff Report on 09/05/2008 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-Photo-Booths/Charlotte-North-Carolina-28273/Rent-Photo-Booths-Rentphotoboothscom-Rolland-Elliot-Studios-SCAM-ARTIST-Charlotte-North-370235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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