- Report: #974640
Report - Rebuttal - Arbitrate
Complaint Review: RentAMom.net
RentAMom.net5151 E Guadalupe Rd, Phoenix, AZ 85044 Phoenix, Arizona United States of America
RentAMom.net Christyanna Smith Don't "rent" this thief!!! Phoenix, Arizona
*REBUTTAL Individual responds: Total Fabrication
*REBUTTAL Individual responds: Business dosn't even exist
*Author of original report: Oops! Wrong person & wrong company!
I should have known when I first met her that she seemed "off". She seemed overly emotional, like she had serious issues. Knowing that this type of work typically was done by someone that has to rely more on physical endurance rather than intellect, I gave her the benefit of the doubt. I actually felt pity towards her and decided to let her clean my home. Someone has to be hard up to agree to clean a strangers toilet.
Her demand over money prior to cleaning was sort of bad business. She seemed SO focused on getting paid, and she hadn't worked yet. However, being that she was new I wasn't quite sure if that was normal, so I agreed and prepaid her. Then when I found out she had nothing to bring to the table...I had additional red flags go up. She didn't even bring a washcloth to use. She expected me to have everything available to her - wash clothes, paper towels, cleaning solutions, the mop and vacuum, even rubber gloves. She showed up totally ill prepared and acted like she was some princess doing me a favor.
She spent a good portion of the first ten minutes of her visit texting on her phone, and then started talking about an RV that she had for sale. She even went so far as to ask if I wanted to buy it. She said, "Just call John at 480-370-8422. You have to see it!" She was fanatical about it...as though she was desperate for the money. I never expressed interest and really wanted her to get focused on what I paid her to do.
I couldn't spend the entire time baby sitting her, so I did other tasks in the house while getting ready for Thanksgiving. I only wish I'd stayed with her. When she left, I had $700 worth of valuable missing from my bedroom drawer, and my daughters piggy bank was empty! My six year old little girl was devastated. My husband, whom encountered her when she took the trash out, said she'd acted inappropriately with him. He felt very uncomfortable as though she was making advances toward him. That's totally unlike him.
I cannot believe I paid for this!
I recommend you stay as far away from Christyanna Smith, AKA Ana of RentAMom.net and save yourself heartache. She's really off and her cleaning was HORRIBLE!
If you don't want to feel robbed and violated, I recommend you hire a professional service. This woman's substandard, unprofessional website, as well as her unstable emotional behavior, inappropriate attitude, make her a miserable person to be around. You'd be lucky to not be a victim of this thief either.
This report was posted on Ripoff Report on 11/27/2012 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/RentAMomnet/Phoenix-Arizona-85044/RentAMomnet-Christyanna-Smith-Dont-rent-this-thief-Phoenix-Arizona-974640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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