• Report: #816142

Complaint Review: Rentacenter

  • Submitted: Fri, December 30, 2011
  • Updated: Mon, January 02, 2012

  • Reported By: 91042 — Tujunga California United States of America
Rentacenter
6522 Laurel Canyon Blvd north hollywood, California United States of America

Rentacenter Rent-a-center in North Hollywood they suck!!!! north hollywood, California

*UPDATE Employee: RAC Employee

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So my sister makes this mistakes and orders her furniture from this stupid store and their low life delivery guys deliver the furniture to her house and without installing the bottom parts for the couches they just drop off the furniture in the middle of her living room and tell her we'll be back in like 30 minutes to install them and THEY NEVER GO BACK TO FINISH THEIR DELIVERY JOB. What kind of a business is this? Do delivery guys take a break and promise to come back and finish the delivery in any other business???

wow i mean seriously rent a center we don't want intelligent guys to do the delivery but come on at least make sure they are reliable Jesus Christ! This people are so unprofessional and careless it's unacceptable. On top of all this madness there is a big rip on the brand new couch so if they don't bring a brand new couch for my sister I will take them to small claim court cause they suck! They need to start a new business if their delivery people deliver their products like this!! Stupid people!!! have some class and integrity for your business!!!

This report was posted on Ripoff Report on 12/30/2011 10:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rentacenter/north-hollywood-California-91606/Rentacenter-Rent-a-center-in-North-Hollywood-they-suck-north-hollywood-California-816142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

RAC Employee

AUTHOR: RAChelp - (USA)

Hi I work at RAC and Im sorry to hear about your sisters furniture delivery. I know that we want deliveries to be on time and accurate so that our customers can depend on us, and we want to take every opportunity to improve our service when issues like this come up. Please encourage your sister to call our Customer Care line at 1-800-422-8186  and let them know about the issue. Hope this helps.
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