ED Magedson – Founder
Rentalcar.com had fine print which meant they could appear to charge one amount when the amount was more Internet
Here is a letter sent to Rentacar.com.
Rental reference: 486683755
We recently used your service and it was an unmitigated disaster and Cost me £70 in cancellation fees for a car I could not pick-up because of your fine print.
I booked a car and Paid the £130 upfront – only to arrive at the rental and be told I needed to pay another £500 as a deposit before using the car. I refused as this was not the terms as I understood them.
Your fine print however explained what was included and did not specify explicitly that a deposit of between $500-1500 would be required until you pointed this out to me ..
So to all other users of your web site be aware this has been a costly experience and not an enjoyable one!
You destroyed any joy of attending my families wedding – and you then charged me £70 for the privilege! Shame on you!!
This report was posted on Ripoff Report on 06/25/2013 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rentalcarcom/internet/Rentalcarcom-had-fine-print-which-meant-they-could-appear-to-charge-one-amount-when-the-1061901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.