ED Magedson – Founder
Rentalcars.comVancouver, Select State/Province Canada
Rentalcars.com North American Driver Rate Vancouver British Columbi
I booked a car for one week through rentalcars.com when I was in Germany on Jul 2nd 2013 for YVR. I received a confirmation and the terms and condition via email.
When I arrived to YVR (Vancouver international airport) on July 19th the car provider company “Thrifty” refused to give me the car I booked, telling me it is because I am a North American driver (my driver license and my international driver license are both issued by Canada). They told me they can give me the same car for 117 CAD per day while I booked the car for approximately 50 CAD. I tried to call the Rentalcars company at the Thrifty center but since the phone number I had on my booking papers was an international phone number and there was no way to find an alternative phone number at that time, I got the car, paid again with the very same visa card and came home.
The following morning (July 20th 2013) I called the rentalcars by two phone numbers. [continued below]....
I paid twice for the same car with same visa and now they offering me cancelation penalty. What is this?
What can I do?
This report was posted on Ripoff Report on 07/26/2013 02:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rentalcarscom/Vancouver-Select-StateProvince/Rentalcarscom-North-American-Driver-Rate-Vancouver-British-Columbi-1070392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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