• Report: #965844

Complaint Review: Rentalcars.com

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  • Submitted: Wed, November 07, 2012
  • Updated: Wed, November 07, 2012

  • Reported By: J Hollar — Montpelier Vermont United States of America
Rentalcars.com
Floors 2-5, St. George's House, 56 Peter St. Internet United States of America

Rentalcars.com Car rental rip-off Manchester, UK, Internet

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I reserved a car in France with Rentalcars.com for one week and received a confirmation email in English.  I decided to cancel the next day and take the train instead.  I received a confirmation email in French, which I assumed was simply a confirmation of my cancellation.  Instead, it was a notice that I would have to pay for three days of rental if I continued with the cancellation.  There are two lessons here:  1) reserve cars directly from car rental companies, where cancellation fees are small or non-existent; and 2) don't use Rentalcars.com.  It is an English company; I made my reservation in English; they confirmed it in English; yet they chose to notify me of the cancellation fee in French.  The company's profit from this linguistic fraud was $152. 

This report was posted on Ripoff Report on 11/07/2012 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rentalcarscom/internet/Rentalcarscom-Car-rental-rip-off-Manchester-UK-Internet-965844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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