• Report: #1039506

Complaint Review: Rep West Insurance

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  • Submitted: Sun, March 31, 2013
  • Updated: Sun, March 31, 2013

  • Reported By: Gavin — Jamaica New York
Rep West Insurance
2721 North Central Avenue Phoenix, Arizona United States of America

Rep West Insurance U-Haul (Insurance sub) Fraudulent/Rigged Claims Process Phoenix, Arizona

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While assisting a friend with dropping off a truck, another driver returning a truck rental hit my stationary car door.  I.e., I was parked curbside and standing outside my vehicle.

Went through the entire process reported the claim in accordance with RepWests claims requirements - (submitted a statement, several pics, (2) auto-body estimates, copy of title.) 
I believe this was supplemented with a statement from the driver operating their truck.

Post submission, I waited a few weeks and followed up with several telephone calls.  On their end,
theres a review process.  Eventually received word (voicemail on Christmas Eve) that the accident was my fault.  I replied to the rep via email, telephone and phoned the reps supervisor.  Heard
anything.  Crickets.  What a scrooge.

Incident happened in November.  Claim filed promptly and received the verdict in December.  This company runs an interesting operation.

 

This report was posted on Ripoff Report on 03/31/2013 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rep-West-Insurance/Phoenix-Arizona-85004/Rep-West-Insurance-U-Haul-Insurance-sub-FraudulentRigged-Claims-Process-Phoenix-Arizon-1039506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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