I purchased 5yr in home ext warranty ($349.99) from Repairtech Inc. (www.repairtechinc.com) bought thru BestBuy Plasma online (1-866-660-6602) (1-718-376-2400.. Mr. Benz owner of Bestbuy Plasma, SN Commerce Corp., skynet22, Skynet Communications) on line (www.bestbuyplasm.com now run by Butterfly Photo) on April 29-2007 along with my new Samsung 46" LN-T4665F LCD TV purchase. My manufacturer's warranty expired May 2008.
In December 2008 I had a volume issue with the TV and for the past three weeks have tried to contact Repairtech Inc. via email (10 sent) phone calls (110 made) and fax (4) and have never spoken with a person or even a mechanical device. It rings busy all the time.
I then went online and found hundreds of complaints that mirror my complaints with Repairtech Inc. I have included one of those complaints and as much contact info that I can locate.
I want my $349.99 returned. Repairtech Inc is still online selling and repeating above possible scam to more consumers every day. Some one needs to do something for the pending victims and end this possible fraud and scam.
New Jersey BBB has over 243 complaints and de-certified them due to overwhelming unresolved complaints.
Web Site: www.repairtechinc.com
Below is some addtl info and quote from complaint website
above is two of many complaint websites.
Repairtech email firstname.lastname@example.org
contact info Complaint Rating:
http://repairclaim.com/service/index.php (does not work no response)
Also, a supposed working email is email@example.com (does not work no response)
Below is one example of other victim's complaints:
"Buyers BEWARE!!! RepairTech Inc is an awful company and you should not do business with them. Time to put these guys out of business and have them stop stealing peoples money. I hope some lawyer takes their time to hit them with a class action lawsuit.
Here is some contact information I've found on other web sites for this company. Maybe you can get through to them.
Phone: 877-814-8324 (Previously Published, but no longer working?) also;877-418-8324
Fax: 888-815-8324 (Previously Published, but no longer working ?)
Fax: 201-436-1112 also:877-815-8324
485 Route 1 South BId C Suite 205 Iselin, New Jersey, 08830
545 Broadway Bayonne, NJ 07002
Exec VP Joseph Saieda (owner)
Joseph Saieda aka Joe Saieda - firstname.lastname@example.org or email@example.com (I read this goes to his BlackBerry 917-577-9086) -
Iman Mounesa - Manager/Supervisor - Imounesa@reapirtechinc.com or firstname.lastname@example.org .
Claims Person - Barbara@repairclaim.com
email@example.com http://www.repairclaim.com http://www.repairtechinc.com
http://www.repairtechinc.com/products_covered.asp http://globalwarrantysolutions.com/what_cover.php (this another warranty company they own also possibly doing same possible scam..none of its number work either and has same address as Repairtech)
Check out recent complaints against RepairTech.
Their New Jersey BBB Certification was REVOKED!! TOO MANY COMPLAINTS UNRESOLVED!!!
Everyone needs to make report with FTC, New Jersey BBB and your local State Attorney General. I have and they said with more official reports they will start legal action/investigation against Repairtech.
Palm Harbor, Florida
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