- Report: #486622
Report - Rebuttal - Arbitrate
Complaint Review: Republic Western Insurance Company - Uhaul
Republic Western Insurance Company - Uhaul2721 North Central Avenue Pheonix, Arizona United States of America
Republic Western Insurance Company - Uhaul No service, no justice! , Phoenix Arizona
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I called again in the first week of August and spoke to a receptionist who aid that she found my claim, but did not know why it had not been processed seven weeks after it was received. I made a follow-up call on August 17th, and my rep said she did not receive my claim. I told her someone in her office had located it and she shuffled some papers around and found it. At this point I have made a minimum of 9 calls to find out the status on my claim, requesting a return call. When I called again on August 21st, I was told a check was sent on July 28th. I have verified my address with them three times since the mysterious check was sent out. I called again today, after repeated requests for a return call on the status of the check and was told for the second time that the check would have to be voided and a second check sent out.
It has been 10 weeks since I submitted my claim, with no correspondence other than my incessant follow-up and I am no where closer to getting my car repaired. There is no one else I am allowed to speak to other than the "Office Manager" and was told that this person can do nothing else for me. This company's operations are egregious, and I will never rent from UHaul again because of this experience.
This report was posted on Ripoff Report on 08/28/2009 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Republic-Western-Insurance-Company-Uhaul/Pheonix-Arizona-85004/Republic-Western-Insurance-Company-Uhaul-No-service-no-justice-Phoenix-Arizona-486622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.