- Report: #454104
Report - Rebuttal - Arbitrate
Complaint Review: ResV Pure And Green Tea Weight Loss
ResV Pure And Green Tea Weight Losswww.help.resvpure.com and www.greentea-light.com , Utah U.S.A.
ResV Pure And Green Tea Weight Loss Charged credit card for something I never received Utah
*Consumer Suggestion: I've had similar problems
I called up and inquired about the charge. They told me that I was given a 10-day period in which to cancel the subscription to their auto ship club. I only received a 2-day warning not 10. I sent the bottle back to them and asked that everything being sent to me in the future be cancelled - both the res V Pure and Green Tea so that I would not have to deal with the company at all.
I paid for sending back the bottle of pills myself. Now I find that I have been charged $5.95 for a news letter which I never received. I called back and got cancelled from that mailing. I really thought that I had cancelled everything when I called about the received bottle in the mail. I was told that I did not cancel the e-mail news letter.
I told them that I had not received the news letter and wanted a refund. I was told that no one was authorized to give me a refund only a $5.95 off one of their products. I spoke with a Matt who said he would listen to the taped message I had with Bella regarding the auto ship which I cancelled and would call me back the next day. He never called me back.
San Rafael, California
This report was posted on Ripoff Report on 05/21/2009 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/ResV-Pure-And-Green-Tea-Weight-Loss/Utah/ResV-Pure-And-Green-Tea-Weight-Loss-Charged-credit-card-for-something-I-never-received-Uta-454104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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