- Report: #399943
Report - Rebuttal - Arbitrate
Complaint Review: Rescue Rooter, E-Z Rooter, Plumb-A-Rooter
Rescue Rooter, E-Z Rooter, Plumb-A-Rooter3390 Keller Street, Ste. B, Santa Clara, California U.S.A.
Rescue Rooter, E-Z Rooter, Plumb-A-Rooter THE PLUMBING RIP OFF EXPERTS! Santa Clara California
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Two yrs later I am having problems in the same area. They now tell me they only give ONE year warranties, even when my invoice clearly states 3 years. They are also disputing the job location and want to charge me again! There staff also turns over often, not being able to deal with the same person!
Two years ago when they started, the technician who started the job quit after a few days and lost my file! Rescue Rooter is nothing but trouble. They sweet talk you on the phone and when giving you a bid in person and than they take there time on the job, also wasting a lot of your time and do nothing to follow through even when put in writing! Even if you have to pay a little more for someone else - it's worth it than to have to deal with these people!
This report was posted on Ripoff Report on 12/10/2008 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rescue-Rooter-E-Z-Rooter-Plumb-A-Rooter/Santa-Clara-California-94054/Rescue-Rooter-E-Z-Rooter-Plumb-A-Rooter-THE-PLUMBING-RIP-OFF-EXPERTS-Santa-Clara-Califo-399943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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