- Report: #464222
Report - Rebuttal - Arbitrate
Complaint Review: Reservation Rewards Aka Web Loyalty
Reservation Rewards Aka Web Loyalty101 Merrit 7, 4th Floor Norwalk, Connecticut U.S.A.
Reservation Rewards - Web Loyalty deceptive marketing practices coupon scam unauthorized credit card billing Norwalk Connecticut
The customer who has bought movie tickets through fandango, is now enrolled in a "rewards" program and the credit card information TAKEN from fandango is used to bill the customer monthly for this program.
Of course, this is almost always done without the customer's knowledge or approval when the FINE PRINT of the coupon offer is not read. If the customer does not notice the $12 montly charge by RESERVATIONREWARDS in Norwalk, CT, this charge will continue indefinately.
Of course, the consumer, not knowing they are enrolled in this program, receives no rewards and no benefits from the service for which they are being billed.
Shame on Fandango (fandango.com) for associating with this company deceptively obtaining credit card information and decpeptively billing an unknowing consumer.
There is a class action lawsuit filed in the state of Massachusetts against reservation rewards aka web loyalty.
Lesson learned: do not accept coupon offers from fandango.com, or better yet, do not do business with fandango com and ALWAYS check your credit card statements closely every month!
This report was posted on Ripoff Report on 06/23/2009 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reservation-Rewards-Aka-Web-Loyalty/Norwalk-Connecticut-06851/Reservation-Rewards-Web-Loyalty-deceptive-marketing-practices-coupon-scam-unauthorized-c-464222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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