• Report: #391628

Complaint Review: ReservationReward.com - TigerDirect.com

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  • Submitted: Sat, November 15, 2008
  • Updated: Mon, November 17, 2008

  • Reported By:New Bedfrod Massachusetts
ReservationReward.com - TigerDirect.com
P.O. Box 855 Shelton, Connecticut U.S.A.

ReservationReward.com - TigerDirect.com Charged my Credit Card $12.00 Dollars Shelton Connecticut

*Author of original report: Reservation Reward - Petmeds.com _ Tigerdirect.com

*UPDATE Employee: We are a seperate company...

*UPDATE Employee: We are a seperate company...

*UPDATE Employee: We are a seperate company...

*UPDATE Employee: We are a seperate company...

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In November 2008 I noticed a $12 Dollar charge on my credit card from Reservation Reward Shelton, CT. I couln't understand where it came from.

Only because I do some stuff with ebay and ordering wholesale stuff, I became aware of Ripoff Report. I decided to punch Reservation Reward into there searsh browser. Bang there it was Reservation Reward fraudulant activity not only 48 reports to look at, but alledgedly 1,800 reports filed, One of the reports alledges TigerDirect.com and Reservation Reward.

Last month October 2008 I order a hard drive from TigerDirect.com, I'm really not sure how ReservationReward got my credit card Information. After a e-mail to TigerDirect.com, TigerDirect says that I signed up for something on there web site; thats totally untrue. I purchased a Hard drive and I never signed up for anything. This is how Reservation Reward got my credit card information, I guess they are some third party merchant company who is allowed by web sites like TigerDirect to have your credit card information.

I just couldn't and can't understand how TigerDirect would do something like that, believing my credit card informtion would be keep confidential. This after 8 years of on and off ordering stuff from them. Basically they dropped the ball, I will never order from them again, and niether will I shoot any of my friends there way, again... Sinc: Tony

P.S. I resolved the issue with my credit card company.

Tony
New Bedfrod, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 11/15/2008 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/ReservationRewardcom-TigerDirectcom/Shelton-Connecticut-06484/ReservationRewardcom-TigerDirectcom-Charged-my-Credit-Card-1200-Dollars-Shelton-Conn-391628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Reservation Reward - Petmeds.com _ Tigerdirect.com

AUTHOR: Tony - (U.S.A.)

In November 2008 I noticed a $12 Dollar charge on my credit card from Reservation Reward Shelton, CT. I couln't understand where it came from. Only because I do some stuff with ebay and ordering wholesale stuff, I became aware of Ripoff Report.com. I decided to punch Reservation Reward into there searsh browser. Bang there it was Reservation Reward fraudulant activity not only 48 reports to look at, but alledgedly 1,800 reports filed. My fiance ordered some Advantex from Petmeds.com with my credit card. She filled out a ten dollar coupon off of her next order from Petmeds.com. It did not ask for anymore credit card information and nothing about signing up for anything else. Reservation Reward was not even mention, at least not where she could see it. I called Reservation Rewards and they said they would credit my card for the $12.00...Now I also ordered some stuff from Tigerdirect.com and resently found that they to also allow Reservation Rewards to have your credit card information. The fact is Petmeds.com and TigerDirect.com allow third party merchants like Reservation Reward to have your credit card information...While your under the impression, rightfully! that your credit card information is being held confidetially.
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#2 UPDATE Employee

We are a seperate company...

AUTHOR: Tiger Direct Pat - (U.S.A.)

We apologize for the confusion, but reservation rewards is a completely separate company from TigerDirect. They offer discounts for future orders if you sign up with their company; they work with many sites across the internet. For you to be charged by them, not only must you enter your information, you must also read terms and conditions and submit to the terms. This is not done by TigerDirect.com in any capacity. We do not store or share any customers information with other companies or parties. To cancel the subscription, you would have to contact them directly at: 1-800-732-7031. Please contact me at pat@help.tigerdirect.com if you have any other questions or concerns.

Thank You,

Pat Altine
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#3 UPDATE Employee

We are a seperate company...

AUTHOR: Tiger Direct Pat - (U.S.A.)

We apologize for the confusion, but reservation rewards is a completely separate company from TigerDirect. They offer discounts for future orders if you sign up with their company; they work with many sites across the internet. For you to be charged by them, not only must you enter your information, you must also read terms and conditions and submit to the terms. This is not done by TigerDirect.com in any capacity. We do not store or share any customers information with other companies or parties. To cancel the subscription, you would have to contact them directly at: 1-800-732-7031. Please contact me at pat@help.tigerdirect.com if you have any other questions or concerns.

Thank You,

Pat Altine
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#4 UPDATE Employee

We are a seperate company...

AUTHOR: Tiger Direct Pat - (U.S.A.)

We apologize for the confusion, but reservation rewards is a completely separate company from TigerDirect. They offer discounts for future orders if you sign up with their company; they work with many sites across the internet. For you to be charged by them, not only must you enter your information, you must also read terms and conditions and submit to the terms. This is not done by TigerDirect.com in any capacity. We do not store or share any customers information with other companies or parties. To cancel the subscription, you would have to contact them directly at: 1-800-732-7031. Please contact me at pat@help.tigerdirect.com if you have any other questions or concerns.

Thank You,

Pat Altine
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#5 UPDATE Employee

We are a seperate company...

AUTHOR: Tiger Direct Pat - (U.S.A.)

We apologize for the confusion, but reservation rewards is a completely separate company from TigerDirect. They offer discounts for future orders if you sign up with their company; they work with many sites across the internet. For you to be charged by them, not only must you enter your information, you must also read terms and conditions and submit to the terms. This is not done by TigerDirect.com in any capacity. We do not store or share any customers information with other companies or parties. To cancel the subscription, you would have to contact them directly at: 1-800-732-7031. Please contact me at pat@help.tigerdirect.com if you have any other questions or concerns.

Thank You,

Pat Altine
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