- Report: #411982
Report - Rebuttal - Arbitrate
Complaint Review: Residential Email
Residential Emailcs_support@residentialemail.com Internet U.S.A.
Residential Email Added a Service to my Qwest Phone Bill I did not sign up for. Internet
*UPDATE Employee: C
I called Qwest and Jeremy said that email purchases are OK'd and will charge on the phone bill. Something about state and federal taxes and a bunch of stuff I didn't understand. And to call the companies and have it fixed. I did and I am told that the $18.83 from "Enhanced Long Distance" and the $14.95 from "Residential Email" will be credited back to my account. I received emails from both companies confirming cancelation.
I am waiting now 1 to 2 business cycles to receive my credit. I am hoping that the BBB is aware of this scam. And that we victims will be compensated. Time IS Money!!
Saint Helens, Oregon
This report was posted on Ripoff Report on 01/14/2009 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Residential-Email/internet/Residential-Email-Added-a-Service-to-my-Qwest-Phone-Bill-I-did-not-sign-up-for-Internet-411982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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