- Report: #686277
Report - Rebuttal - Arbitrate
Complaint Review: Resort Club Int
Resort Club Int2100 West Loop South Houston, Texas United States of America
Resort Club Int Buying of Wyndam Points a total scam Houston, Texas
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We were contacted by Arthur Copeland (real name?) from Resort Club International in Houston,Tx in Oct. 2010. He stated he had a buyer for our property in New Orleans, La. The amount was non-negoitable and if we were interested in selling, we would no longer have to make payments or pay maintenance fees. We did have to make a payment up front, which, we foolishly did.
We were initially told we would receive payment in Dec. However, we were recontacted in Nov. and told we had the opportunity to make this an international sale and payment would be made between 1/04 and 1/14/11. We would need to make an additional payment for this sale to go international.
The people that we talked to were always the same--from the person answering the phone to the financial verifiers to the closers. They each professed their spirituality, they would never work for a scam company, "I am the mother of 3 children and have worked here for 3 years. I would not ever work for a company that scams and put my children at risk." We were frequently told how the company was "a faith based company" having been in business for 12 years.
When it came time for payment, we were told the checks had been mailed. The next day, we were told that was an error and checks had to be notorized before they could be sent out. We were told the checks would be sent overnight fed ex as soon as they were ready. Then it was, "I've never had so much trouble with the checks as I have had with 2010 checks." Numerous promises that we would be called. Lots of fast talking or "out of the office today."
When we couldn't talk with John Anthony (real name?), we requested to talk with anyone. We were told there was no one else who could talk to us. When I asked who was over him, the receptionist stated she didn't know as she was "just an answering service!" Amazing how many male voices were in the background of this"answering service".
We were told the loss prevention program could recoup any companies we have signed up with previously--as long as it wasn't over 10 years. They also were able to buy our banked points. We would receive checks for both of those.
It is now 1/24/2011 and again today "no one is in the office" and "I'm only an answering service.." We have been scammed once again!
This report was posted on Ripoff Report on 01/24/2011 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Resort-Club-Int/Houston-Texas-77027/Resort-Club-Int-Buying-of-Wyndam-Points-a-total-scam-Houston-Texas-686277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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