- Report: #94530
Report - Rebuttal - Arbitrate
Complaint Review: Resort To Us - Rush
Resort To Us - Rush# 68 - 3305 Spring Mountain Rd. ,Las Vegas, NV 89102 Las Vegas, Nevada U.S.A.
Resort To Us Rush rip-off! Misrepresentation, un-honored guarantees, non-delivery of services (contract not signed), outright LIES! Las Vegas Nevada
*Consumer Comment: Sounds like Your Last Resort, LLC
*Consumer Comment: I want to know more
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misrepresentaion, un-honored guarantees, non-delivery of
services (contract NOT signed)and unsatisfactory service.
On March 3/04, I was contacted by 'Resort to Us' regarding advertising the sale of my timeshare property. I inquired about their refund policy if their company did not sell my timeshare within 90 days. I was informed that I would receive a full refund if they did not sell it or if I was not completely satisfied with their service. I was also told that a representative of the company would contact me the following day to confirm details.
The following day I called them to inform them that I was not interested in their service, as their website information greatly differed from their verbal promises. I also wrote them a letter requesting this refund. They initally promised me a reverse charge from my credit card and later a refund cheque but to this day (3 months later) I have received nothing. They have outright lied to be numerous times (the cheque is in the mail).
I have written, faxed, & telephoned them numerous times but none of my calls were returned. The only correspondence that I received from them was a "Contract for Resort Property Advertising" (sent April 27/04)which I did NOT sign. I hope other people do not fall into this trap. I paid them $ 500 USD and did NOT sign the contract that they sent me in the mail.
I can provide more details if required. Thanks.
This report was posted on Ripoff Report on 06/11/2004 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Resort-To-Us-Rush/Las-Vegas-Nevada-89102/Resort-To-Us-Rush-rip-off-Misrepresentation-un-honored-guarantees-non-delivery-of-servi-94530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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