SPECIAL UPDATE: April 20 2011: Achieve Technologies remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Achieve Technologies is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.Rip-off Report Investigation:
To date, Achieve Technologies has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Achieve Technologies has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Achieve Technologies remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
Editors UPDATE: Positive Rating and Recognition has been given to Achieve Technologies
for its Commitment to Excellence in customer service.
Rip-off Reports investigation of Achieve Technologies uncovers an ongoing commitment to total client satisfaction. Achieve Technologies has recently gained new ownership and the new owners have made a commitment to provide excellent customer service and sales. These positive moves signal high degrees of confidence in this company and clients can be assured the highest degrees of confidence in this company.
One executive stated that they have always considered customer care one of their highest priorities, and to be more responsive to to its clients Achieve Technologies have made it a priority to implement new systems and extended hours to better serve the needs of its clients.
Achieve Technologies is constantly searching for product and service improvement within its own company, to demonstrate this they have recently upgraded all training materials, tools and services offered to clients, extended its Live Chat and phone lines for support along with implementing a new training program for its customer service associates.
Rip-off Report has confirmed that Achieve Technologies takes quality control very seriously. They continue to strive for excellence and profesionalism and are committed to assisting any client issues that may arise.
Achieve Technologies recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Achieve Technologies has made organizational changes allowing clients a more streamlined approach to problem resolution and a total overall commitment to clients.
In summary, after our investigation, which included discussions with Achieve Technologies and many of her past and current associates, Rip-off Report is convinced that Achieve Technologies has been and is committed to quality delivery of services resulting in total client satisfaction.Read more about Achieve Technologies Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Resultzzs, LLC - Omni Srvc - achieve technologies - omni bussiness solutions - yozons.com C/O Rachel Long and Mike G,took $800.00 and promised full recovery and profits in one month St. George, Utah
I was called by a rep of Mike G and Rachel Long and was promised an internet bussiness with tutoring.I was charged $800.00 and promised income from first day set-up.I was stood up for first meeting with tutor and didn't get the help promised on second tutor call.The contract says u have 3 days to cancell after reciept of materials but I couldn't even loggin for 2 weeks.I've tried contact by phone many times with no returned calls.I've requested refunds many times with no resultz!I was charged 39.95 by omni business solutions after a 30 day trial that I wasn't made aware of as it was not in the contract and I contacted them for refund and am waiting to see if I get it.Carmen Hernandez;866-319-1017 ext 117 is the female that talked me into it and made many promises that were bull...then I talked to Eric Roundtree,and Megan ,and Katie.My tutor that did nothin for me is Jim Kirby;firstname.lastname@example.org and he says he's just there to teach but he told me nothing new and didn't help set up my site as promised!I don't know if Rachel and Mike even know this is happening but they are imposible to contact too!They knew it was my last money's I needed to stay not homeless but still won't help or return calls or give refund so I'm having Bank of America dispute it and see what they can do since I used debit card.I'm reporting to BBB as I hear they have a C rating and I'm sure it will be dropping!Anyone fighting this please contact me!