- Report: #455772
Report - Rebuttal - Arbitrate
Complaint Review: Resvpure
ResvpurePO Box 971270 Orem, Utah U.S.A.
Resvpure They LIED! I have proof! Orem Utah
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When I finally received one of the products (that I was told I couldn't cancel because it was being processed and would have to wait until they shipped it and then send it back) I brought it directly to the post office and got a tracking number so I would know exactly when they received it. It was there at 8 AM, 2 days before their deadline but I received an email 9 days after it arrived saying they couldn't refund my money because it was past the deadline. (I sent them the tracking number so they could check it for themselves!) Haven't heard back yet!
The other product never arrived and I'm still in the process of trying to rectify this. I don't believe they ever sent it since I cancelled before it was actually shipped. I have asked repeatedly for a tracking number so I can see where it went but they won't provide one which is fishy since the other package had one. They just keep asking me to wait and it will show up. It's been over 6 weeks! (...now of course...past the deadline for a refund!)
I Love Oprah but she needs to screen the companies she supports! I heard about this product from her show! Good luck everyone!
This report was posted on Ripoff Report on 05/27/2009 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Resvpure/Orem-Utah/Resvpure-They-LIED-I-have-proof-Orem-Utah-455772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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