• Report: #452741

Complaint Review: Resvpure

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  • Submitted: Sun, May 17, 2009
  • Updated: Wed, July 22, 2009

  • Reported By:virginia beach Virginia
Resvpure
www.resvpure.com Internet U.S.A.

Resvpure misleading advertisement Internet

*UPDATE Employee: It is easy to cancel, you can even do it online.

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I am taking a grape derivative and was lead to the website of resvpure. the website allegedly supplied a free sample with only payment for shipping required. at nowhere during the sign up for the free shipping did it disclose that you were signing up for automatic renewal at 85.26 after 10 day. I received a call from my credit card checking for poss fraud.

I actually had checked the envelope received with the free sample and there was no documentation stating i had signed up for automatic refill. the phone nr on the transaction 877 877 0163 was closed for the weekend and had no identifying information on the answering system. I cancelled the transaction. if they are that secretive than obviously they rely on deception for their profit.

Larry
virginia beach, Virginia
U.S.A.

This report was posted on Ripoff Report on 05/17/2009 05:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Resvpure/internet/Resvpure-misleading-advertisement-Internet-452741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

It is easy to cancel, you can even do it online.

AUTHOR: Customer Support - (U.S.A.)

It is not a secret how to cancel or how to contact. The website has all the information.

ResV Pure customers can go to resvpure.com and scroll to the bottom for the links.

AUTO-SHIPMENT: ResV Pure offers consumers the opportunity to try a free trial sample of their product (just pay a small shipping and handling fee) before the consumer commits to enrolling in the monthly auto-shipment program. As clearly stated in the Terms of the Trial Offer, which terms every consumer must agree to before ordering the product, the consumer agrees to a 10 day product trial period, beginning on the day the trial is ordered, to try the product.

NOT SATISFIED: In the event a consumer is dissatisfied with the trial product or if for any reason does not wish to be auto-enrolled in the monthly shipment program, the consumer can easily and quickly cancel the program, with no further obligations, by going to the web page clearly posted on the actual product label, where the consumer can cancel the auto-shipment program online or cancel by calling the customer support number provided on the web page.

DID NOT READ: In the event a consumer failed to read the terms of the program or if the consumer forgot to cancel in a timely manner or for any other reason, the consumer can simply return the product, in accordance with the posted return policy, for a full refund--no questions asked!
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