- Report: #23850
Report - Rebuttal - Arbitrate
Complaint Review: Retail Service; HRS USA
Retail Service; HRS USADept 7680 Carol Stream, Illinois U.S.A.
Retail Service; HRS USA ripoff ripoff Carol Stream Illinois
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This company never sent me my statements until the promotional date was past due. I had to asked for a copy to be sent and they never did. Once I recieved the statement it was to late I was stuck in the web of no end.
Their customer service is the worst no one knows what they are doing. If you talk to a "manager" the next time you call in they don't know who it was. I called several times to ask for help in figuring out how I could pay my bill, I only work part time and they won't help me. It took me three months of one hour calls each time to get a manager to help me.
I just recieved my lasted statement and I paid a little over a dollar on the amount that is owed. Their minimum payment due only covers the interest accured not anything else. This is the only company that I have dealt with that does this.
Usually you pay about half and half. I have to call them again about that. They also messed with my credit line and now bill is close to $3000 dollars and I have been paying on it for months. With no sign of decreasing balance it the near future.
Winter Park, Florida
This report was posted on Ripoff Report on 07/02/2002 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Retail-Service-HRS-USA/Carol-Stream-Illinois-60116/Retail-Service-HRS-USA-ripoff-ripoff-Carol-Stream-Illinois-23850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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