• Report: #355216

Complaint Review: Reunion.com

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  • Submitted: Thu, July 24, 2008
  • Updated: Thu, July 24, 2008

  • Reported By:Warwick Rhode Island
Reunion.com
2118 Wilshire Blvd., Santa Monica, California U.S.A.

Reunion.com Scam $5 Offer Beware! Santa Monica California

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Reunion.com has an offer for $5 for one month of membership. This is in large letters on their offer pages. In much, much smaller letters, nearly hidden on the page is that this offer is for a full 12 months. When you sign up, you do not pay $5 - you are charged a full $60 up front!

In addition, they do not offer 24 hour buyers remorse. If you try to cancel, they will not refund. When I called to complain (and their contact information is buried in a multi-page FAQ page) they told me that customers are given the information that they cannot be refunded once they purchase a membership. THIS IS NOT TRUE. The information on cancellation of account is, again, buried in that multi-page FAQ page. It is NOT given to customers (even in the welcoming e-mail)

In addition, there is no e-mail address for cancellation and when a call is made, there is no option given for cancellation.

Also, when I called, I stayed on hold for 1/2 hour. The person I spoke to was very rude. The only option he would offer me was to discount the cost to $12.95 (the actual monthly price, according to him). He would only do that, he said, if I did not try to have the charges reversed through my bank.

I am a single mother, trying to make ends meet. I was seeking the address of an ex-spouse to give to a financial agency which needed verification of his address. I do not need this sort of aggravation. I want others to be warned not to get taken in.

Path
Warwick, Rhode Island
U.S.A.

This report was posted on Ripoff Report on 07/24/2008 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reunioncom/Santa-Monica-California-90403-5784/Reunioncom-Scam-5-Offer-Beware-Santa-Monica-California-355216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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