- Report: #879262
Complaint Review: Rewardport.com
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| Rewardport.com
Internet United States of America |
|
Rewardport.com Too busy to pay people what they owe. Internet
*Author of original report: Got paid at last
*Author of original report: BBB is useless.
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Corporate Advocacy Program™
"Dear James,
Thanks for writing in. Normally rewards process after a minimum of 8-12 weeks. We only offer this as a guideline because so many users ask. We are experiencing a longer-than-normal processing time for rewards. Our site is going through major renovations which will eventually serve to increase our ability to serve you. The processing issue is being worked on, and I assure you that your reward will be processed as soon as is possible, thank you for you patience and have a great day
Sincerely,
Brian
Member Services RewardPort.com"
Its been over 16 weeks now a full four months is it that hard to process a gift card. This is not how a customer should be treated.
This report was posted on Ripoff Report on 05/07/2012 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rewardportcom/internet/Rewardportcom-Too-busy-to-pay-people-what-they-owe-Internet-879262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Got paid at last
AUTHOR: James - (United States of America)
SUBMITTED: Monday, August 20, 2012
We apologize for the extended wait. I will have this emailed to you by end of business tomorrow.
Sincerely,
Brian Member Services
On Aug 18, 2012, at 2:20 AM, James wrote:
I cashed out my points more than 8 months ago did you forget to pay me or is this intentional??????"
He did what he said he would payment was in my inbox this morning about time.
#2 Author of original report
BBB is useless.
AUTHOR: James - (United States of America)
SUBMITTED: Thursday, June 07, 2012
This message is in regard to your complaint submitted on 6/7/2012 1:43:13 AM against Reward Port, Inc.. Your complaint was assigned ID 9069595.
We will accept your complaint as a letter of experience and as a service only we will present it to the company for consideration.
We would like to thank you for bringing this to our attention as it willallow the Bureau to monitor the companys complaint activities, in case a pattern of complaints should develop.
If you have any questions, please do not hesitate to contact us.
Regards,
Georgina Pisapia
The Better Business Bureau
