- Report: #352453
Report - Rebuttal - Arbitrate
Complaint Review: Rhapsody Book Club - Doubleday Book Club - Mystery Guild - Quality Paperback Book Club
Rhapsody Book Club - Doubleday Book Club - Mystery Guild - Quality Paperback Book Club505 Ridge Avenue Hanover, Pennsylvania U.S.A.
Rhapsody Book Club - Doubleday Book Club - Mystery Guild - Quality Paperback Book Club are Thiefs and Liars! Hanover Pennsylvania
*Author of original report: Rhapsody Book Club - Refund policy Total Rip Off
*Author of original report: Rhapsody Book Club
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I cancelled my account with them since i had already met my agreement with them. This was in like 2004.
As of the beginning of this year i have started receiving more shipments of books from them that i DID NOT order! I sent all of the packages back with return to sender, did not order and cancel account written on the box. I got another one today so i decided enough was enough and called them.
I was told that i opened my account in 2006 and i had not met my agreement with them and they would not cancel my account till it was met. On top of that they sent me a bill for books that were returned that my husband accendently paid thinking it was legit without asking me about it. I only found this out cause when i called them the lady said "well your account is open and we even received a payment in May for one of the shipments" she then proceeded to me that she was not going to cancel my account and i was not going to be refunded for the returned shipment. She also stated that it would be in my best interest to fulfill my commit with them. I immediately asked for her supervisor before she dug herself further in the hole.
The Supervisor got on the phone and i explained everything to her again, and she said it would be "looked into" and to expect to hear from them within 14 days. She did not say my account woudl be cancelled or that i would receive a refund for the returned shipment.
If you are smart you will stay away from this company and all its other little companies. They are total ripoffs. Each shipments of books cost 50-60 dollars per shipment of 2-4 books. The bill that was paid on accident was for $55.
After im done here i will be reporting them to the BBB!
These books they are selling can be bought in book stores for half of what they are selling them for, especially if you go to used book stores.
This report was posted on Ripoff Report on 07/17/2008 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rhapsody-Book-Club-Doubleday-Book-Club-Mystery-Guild-Quality-Paperback-Book-Club/Hanover-Pennsylvania-17332/Rhapsody-Book-Club-Doubleday-Book-Club-Mystery-Guild-Quality-Paperback-Book-Club-are-352453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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