- Report: #1043833
Report - Rebuttal - Arbitrate
Complaint Review: Rheem Manufacturing Company
Rheem Manufacturing Company2600 Gunter Drive East Montgomery, Alabama United States of America
Rheem Manufacturing Company Sold me a defective water heater through Home Depot. Montgomery, Alabama
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I followed the instructions on how to light the pilot light, but after several attempts I could not get the pilot to light. That leaves me with a non working piece of equipment that I cannot even check over because the screws on the Burner Access Door require a special screwdrive to remove the door so that the main burner and pilot burner can be examined.
In the manual that came with the heater it states that if you need service you should contact the installer or plumbing contractor. I am the installer and I have installed hundreds of hot water heaters and this is the first time I've encountered a problem. If Rheem manufacturers equipment that can only be repaired by certain people the they should only sell said equipment through the people that are able to do the repairs.
I'll never purchase another Rheem product and I'm not happy with Home Depot because they are also responsible for selling this junk.
This report was posted on Ripoff Report on 04/16/2013 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rheem-Manufacturing-Company/Montgomery-Alabama-36109-1413/Rheem-Manufacturing-Company-Sold-me-a-defective-water-heater-through-Home-Depot-Montgome-1043833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.