- Report: #304601
Complaint Review: Rheem Manufacturing Company
| Rheem Manufacturing Company 2600 Gunter Park Drive East
Montgomery, Alabama U.S.A. |
|
Rheem Manufacturing Company NOT STANDING BEHIND WARRANTY Montgomery Alabama
*UPDATE Employee: T&P Valve
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Robert
Palisade, Colorado
U.S.A.
This report was posted on Ripoff Report on 01/30/2008 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rheem-Manufacturing-Company/Montgomery-Alabama-36109/Rheem-Manufacturing-Company-NOT-STANDING-BEHIND-WARRANTY-Montgomery-Alabama-304601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsIf it's been leaking since day one and we were taking bets, I'd put money on thermal expansion, but it could have shipped with a faulty valve. I wouldn't send a tech on general principle, because if it's not a manufacturing defect you'd be charged by the plumber (you'll want to avoid paying for now a third service call).
Also, why did your plumber have to come out twice to blame the manufacturer? Is he competent? Licensed? I bet he just said "the heater's defective", but didn't clearly state *what made it defective* which left you unable to convey in a logical fashion to the person who took your call what was wrong. (Find a new plumber.)

