• Report: #216155

Complaint Review: Rheem Manufacturing Company

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  • Submitted: Mon, October 16, 2006
  • Updated: Mon, October 16, 2006

  • Reported By:Henderson Nevada
Rheem Manufacturing Company
Montgomery, Alabama U.S.A.

Rheem Manufacturing Company ripoff water heater lasted four years, authorized local dealer charged $1,100 in labor to install replacement Montgomery Alabama

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Rheem Water Heater that was poorly constructed, leaked after only four years. Six year original warranty paid only for replacement water heater, not labor. Installer who advertised itself as authorized Rheem dealer charged $1100 in labor for replacement. When complaint made to company, customer service rep looked for every possible excuse not to deal with the real issue, poor quality of the product and lack of control over dealer network. When appeal letter was sent directly to the President of the Company, Craig Breese, he merely referred my letter back to the same insensitive consumer relations employee who was indifferent to the original complaint. Hall of Shame.

Jeff
Henderson, Nevada
U.S.A.

This report was posted on Ripoff Report on 10/16/2006 08:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rheem-Manufacturing-Company/Montgomery-Alabama/Rheem-Manufacturing-Company-ripoff-water-heater-lasted-four-years-authorized-local-dealer-216155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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